Client Services Manager (6 month contract)

ABOUT US

Cantor Fitzgerald was formed in 1945 as an investment bank and brokerage. Over the past 80 years, we have grown to become one of the world’s pre-eminent financial services firms. Cantor has trading desks in all major financial centers, offices in 30+ international locations, and we employ approximately 12,000 people. We are globally recognized for our strength in the equity and fixed income capital markets, global institutional distribution model, commercial real estate financing, institutional distribution business model and leading position as a premier dealer of government securities.

Contract Length: 6 months maternity leave contract

Commencement Date: Mid-August 2026 (tentative)

Job Scope:

Responsible in facilitating/coordinating Client Onboarding of new professional investors onto the Cantor platform

Work closely with various Sales teams to advise on onboarding queries, and to provide general support directly with Clients and external parties

Maintain Commissions and PNL for revenue generated from Front Office Sales and Trading Desks

Management/Allocation of Sales Credits and Payouts

Processing of Soft Dollar and Commission Sharing arrangements with clients

Qualifications:

Minimum 3 years experience in Client Onboarding, Client Servicing or Middle Office positions

Minimum of tertiary education or equivalent professional qualification

Competencies:

Possesses strong knowledge of Client Onboarding or Client Servicing

Sound communication skills with both External Clients and Internal Stakeholders

Strong analytical, problem-solving skills and negotiation skills

Willingness to address gaps and improve/streamline processes

Adaptable mindset to work in a Client-facing role while also undertaking repetitive tasks

Ability to coordinate various stakeholders (e.g. CDD/KYC, Legal, Compliance and Risk departments, etc.)

Fluent/Conversational in English, Mandarin and Cantonese