Business Analyst

Job Title

Business Analyst – DOFE (Department of Frido Efficiency)

Location - Pune

Team

DOFE – Department of Frido Efficiency (Works closely with the Founder’s Office)

Reporting To - Founder’s Office

About Frido

Frido builds comfort-first products across mobility, recovery, and ergonomic solutions. As we scale across D2C, marketplaces, and offline retail, operational efficiency, cost discipline, and strong partner execution are critical to our growth.

DOFE (Department of Frido Efficiency) is a focused team that works alongside the Founder’s Office to identify inefficiencies, improve execution, and ensure the business scales in a sustainable and disciplined manner.

Role Overview

We are looking for a Business Analyst (1–2 years’ experience) to join DOFE and support efficiency-driven initiatives across the business. This role sits under the Founder’s Office and works closely with multiple internal teams and external partners.

The role is ideal for someone early in their career who has strong business understanding, can identify what truly matters, and enjoys driving execution—not just analysis.

Key Responsibilities

Business Understanding & Prioritisation

Build a strong understanding of Frido’s business, cost structures, and operating model

Identify inefficiencies and issues that materially impact cost, speed, or quality

Support prioritisation by distinguishing between critical issues and low-impact noise

Efficiency & Process Execution

Identify process gaps across operations, supply chain, logistics, and support functions

Help design and implement practical, on-ground process improvements

Track execution, impact, and outcomes against defined metrics

Vendor & Partner Management

Coordinate with multiple external vendors across logistics, operations, and services

Track vendor performance, SLAs, and commercial terms

Support data-backed negotiations and commercial discussions

Ensure agreed terms and service levels are executed consistently

DOFE / Founder’s Office Support

Support high-priority initiatives driven by DOFE and the Founder’s Office

Work closely with the Founder’s Office lead to drive execution

Prepare concise updates, trackers, and decision notes

Who We’re Looking For

Must-Haves

1–2 years of experience in business analysis, operations, consulting, finance, or startup roles

Strong business judgement and ability to understand real-world trade-offs

High comfort with Excel / Google Sheets

Ability to identify inefficiencies and convert them into executable actions

Strong follow-through and stakeholder coordination skills

Comfortable working in a fast-moving, evolving environment

Strong Advantage If You Have

Experience working with vendors or external partners

Exposure to negotiations, SLAs, or commercial discussions

Operations, supply chain, or logistics exposure

Ability to balance relationship management with accountability

What This Role Is (and Isn’t)

This role is:

Execution-first with analytical depth

Focused on efficiency, cost discipline, and operational outcomes

A strong early-career platform for building business judgement

This role is NOT:

A pure reporting or MIS role

A passive support function

A narrowly scoped, function-specific analyst role

Why Join DOFE at Frido

Direct exposure to founder-led priorities

Opportunity to work on problems that move core business metrics

Early ownership and accountability

Steep learning curve across operations and commercial decision-making

Benefits:

Flexible schedule

Provident Fund

Work Location: In person