Product UX/UI Designer - SMB Portal UX

Ready to unleash your full potential? Join us in shaping the future of payments and helping Global Payments become the world’s largest, most-loved payments company.

About the team

We are a UX/UI Design team focused on envisioning and creating best-in-class experiences for our customers, partners and developers around the world. We value great attitudes, creative thinking and a user-centric approach to problem solving.

What you will be doing

We are looking for a full stack UX/UI Designer to own the end-to-end research and design process for Global Payments digital SMB portal experiences.

You will conduct the necessary research and analysis to become an expert in the relevant domain and customer segment

You will document and champion the end user, ensuring the project prioritises and delivers against their needs

You will take full ownership of the product specification, information architecture, user flows and user experience of the system

You will validate and iterate your design and usability hypotheses by building rapid UX prototypes and testing on UserTesting.com

You will deliver the corresponding UI visual designs, transitions and animations to a ‘best-in-class’ standard in harmony with the new Global Payments brand

You will liaise with the engineering teams to support the development process, review builds and ensure the final product meets your design expectations

What you bring:

5 years minimum UX/UI design experience

Demonstrable experience in design of high quality web / mobile products / portals / websites

Experience in improving business metrics through user centric product design

Expert level Figma skills

Experience of Agile / Scrum dev environment

Added bonus if you have:

A B2B/ B2B2C background

Background in crafting sign-in and concierge experiences

Cross platform design (Native iOS, Android, Web apps)

Payments / financial product background

Product / UX / UI / Industrial design education

Experience of evangelising and instilling UX thinking within a large organisation

Design system experience

Interest and understanding of human psychology

Knowledge and appreciation of existing and emerging technologies

What we offer you

A competitive salary and benefits

A variety of career development tools, resources and opportunities

The chance to work on some of the most challenging, relevant issues in the payment industry

Time to support charities and give back in your community

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