Vitreoretinal Account Manager- Phoenix

At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?

This role is part of Alcon's Sales & Sales Support function, a team that helps provide access to products across all channels in an effort to drive customer satisfaction with eye care professionals to help people see brilliantly.The Sr. Associate I, Surgical Field Sales (Professional Path) is primarily responsible for achieving sales targets by selling surgical ophthalmic products within the assigned territory. You will build strong relationships with customers, address their needs, and ensure satisfaction through product demonstrations and support.

Specifics Include:

Achieve sales targets for specific accounts or territories

Promote and sell Alcon products through various sales activities

Develop relationships with key opinion leaders and high-volume users

Discover and develop new business opportunities

Execute a sales plan and strategy

Frequently visit customers and provide necessary support

Participate in and conduct events and meetings to update customers on products, services, and prices

Create and maintain a customer database

Conduct competitive market analysis to maintain Alcon's product market share and react to competition

Provide timely reports and ensure accurate documentation of sales activities and customer interactions according to company needs

Primary Responsibilities:

Selling and achieving quota on full product mix of posterior and combined (CAT/VIT) procedural products to include: Capital Equipment (Unity, CONSTELATION VISION SYSTEM, PUREPOINT LASER, and NGENUITY), Consumable Procedural Paks including Custom/Pit Paks, Grieshaber Disposables, Laser Probes, Tamponades and Misc. Stand Alone Products

Act as the single point of accountability for accounts’ vitreoretinal needs while collaborating with a wide variety of external personnel. These personnel include but are not limited to Surgeons/Clinicians, O.R. Staff, Purchasing, Administration, Biomed, Infection Control, Central Sterile and other Departments who have decision-making authority on the usage and purchase of Alcon product(s) within the following environments: Hospitals, Teaching Institutions, Ambulatory Surgery Centers and Corporate Account Entities.

Initiate current and future sales opportunities by educating and building business/professional relationships within major instructing hospitals and academic programs and associated hospitals

Facilitate the strategic training and education of our vitreoretinal equipment and consumable portfolio to deliver accurate DFU and company messaging to key physicians/residents/fellows to drive present/future advocates of Alcon's surgical products

Coordinator of all vitreoretinal wet lab and training activities across all Alcon functional groups

Manages expenses within prescribed guidelines

Implement Vitreoretinal Marketing Brand Plans as advised

Facilitate demo processes to drive capital equipment and pull-through consumable sales

Maintain territory administrative records as advised per appropriate IT CRM systems

Coordinate joint selling opportunities with Cataract and Refractive teammates

Support and implement Corporate Account contracts

Coordinate service repairs for the equipment and reporting of any quality issues from Alcon’s vitreoretinal portfolio to Medical Safety

Physical ability to transport equipment in and out of surgical facilities for demo purposes

Ability to meet routine overnight travel requirements given expansive geographies

Accessible to external customers for routine after hours communications (evenings/weekends) to assist with Alcon vitreoretinal technology questions and needs due to emergency/trauma surgery

Key Requirements/Minimum Qualifications:

Bachelor’s Degree or Equivalent years of directly related experience (or high school +10 yrs; Assoc.+6 yrs; M.S.)

The ability to fluently read, write, understand, and communicate in English

2 Years Proven Experience

Preferred Skills and Experiences:

Strong medical device sales experience

Consultant experiences for high end medical consumables or capital equipment

How to Thrive at Alcon:

Manage workload and schedule while hitting set targets

Build positive working relationships to achieve positive goals and business objectives

Balance experiencing new environments and working autonomously in a remote sales environment

ATTENTION: Current Alcon Employee/Contingent Worker

If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.

Alcon takes pride in maintaining an inclusive environment that values different perspectives and our policies are non-discriminatory in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an email to alcon.recruitment@alcon.com and let us know the nature of your request and your contact information.