Associate Account Manager

Brown & Brown Insurance

USonsite$24k-$30k/yrPosted Jun 11, 2026
Posting intelligenceActively listed

Skills

excelgo

About the role

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking an Associate Account Manager to join our growing team in Roseland, NJ!

Associate Account Manager will work in tandem with the Account Manager in order to provide quality service to our clients in a timely manner in order to meet our retention goals.

How You Will Contribute:

Process daily mail, including faxes and e-mail.

Answer and process all telephone requests.

Maintain account files in an orderly sequence according to established procedures.

Enter all required data into system to maintain current file data.

Review commercial applications, renewal requests and endorsements for adherence to underwriting authority and guidelines as established by the company’s carriers.

Prepare and process binders of insurance, policies, endorsements, certificates of insurance, audits and cancellations as defined in the company procedures manual as directed by CSR.

Secure loss runs and experience modification worksheets on assigned accounts.

Maintain suspense or follow-up system for correspondence/requests.

Process premium finance agreements as needed.

Assist client through preparation of Excel spreadsheets and premium breakdowns.

Provide back-up to other Commercial Assistants as needed.

Develop and maintain strong technical knowledge of commercial lines coverage and rating.

Scanning and other clerical duties, as assigned.

Licenses & Certifications:

A valid New Jersey Producer license in Property & Casualty (as well as any other required states and/or authorities to service the assigned book of business) must be maintained in good standing or be obtained within 90 days of hire.

Skills & Experience to be Successful:

High School Diploma is required.

Proficient knowledge of employee benefit insurance coverages and contracts.

Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher. Able to create, edit, and merge letters, spreadsheets, labels, etc.

Proficient knowledge of office equipment (including but not limited to copy machines, printers, faxes, binding machines, etc.)

2+ years of professional experience within the insurance industry’s account management, sales or a related field.

A college degree in Business Administration, Insurance, Risk Management, or a related field, or an equivalent qualification. (preferred)

Pay Range

$24.04 - $30.00 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance

Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement

Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services

Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself

Compensation

This Customer Success Manager role pays $24k-$30k/yr. Within typical range for customer success manager roles in United States.

Questions about this role

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