Commercial Lines Associate Account Coordinator

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown and Brown is seeking a Commercial Lines Associate Account Coordinator to join our growing team in Phoenix, AZ!

The Commercial Lines Associate Account Coordinator supports the service and management of customer accounts by assisting with certificates of insurance, ID cards, and evidence of property insurance. This role also processes change requests, endorsements, audits, and claims, while maintaining accurate documentation, updating spreadsheets, and ensuring timely follow-up to support business production and retention.

How You Will Contribute:

Issue certificates of insurance and evidences of property insurance

Issue ID cards

Order loss runs

Order Experience mods from current carriers

Order MVR’s when required for wholesalers

Process Change Requests

Process Endorsements and invoice any Agency Bill items

Process Policies (complete checklist, communicate any discrepancies with AE)

Process Audits and Invoice any Agency Bill items

Claim Reporting

Pull online documents

Attach documents

Update spreadsheets

Summaries of insurance if requested by AE

Maintain current activities and follow-up as necessary

Licenses and Certifications:

P&C Licensed (Preferred)

Skills & Experience to Be Successful:

1 year of Commercial Insurance experience, preferred

High school diploma or equivalent

Proficient with MS Office Suite

Exceptional telephone demeanor

Ability to maintain a high level of confidentiality

Professional office environment experience

#LI-KM1

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance

Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement

Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services

Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

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