Guest Relation and Reservation Manager - SEEN By Olivier - Anantara Palazzo Naiadi Rome Hotel

Join Anantara Hotels and Resorts if you are passionate about a career that offers authentic luxury in some of the world's most unique and exciting locations.

You'll have the opportunity to work in locations that range from the buzz of Bangkok to the expanse of the Arabian desert, the sparkling Indian Ocean, or the cultural heritage of Europe.

You will also be part of a team that embraces the modern character of each destination, while upholding world-class operational standards and delivering a uniquely personal service to every guest.

SEEN by Olivier is more than a restaurant.

It is energy, lifestyle, music, human connection and an international dining experience that goes far beyond the table.

We are currently looking for a charismatic and highly organised Guest Relations & Reservations Manager to lead the hostess team and oversee reservations operations for our SEEN Restaurant by Olivier in Rome.

The ideal candidate is a dynamic hospitality professional with outstanding interpersonal skills, able to thrive in a fast-paced, nightlife-driven and lifestyle-oriented environment.

Key responsibilities

Lead and coordinate the hostess and guest reception team

Manage reservations strategy, table allocation and guest flow optimisation

Build strong relationships with an international and lifestyle-oriented clientele

Work closely with restaurant floor teams, kitchen and management

Liaise constantly with all hotel departments

Handle VIP guests, special requests and high-demand service moments

Ensure a seamless, energetic and elevated guest experience

Contribute actively to the unique atmosphere and identity of the SEEN brand

Requirements

Previous experience in luxury hospitality, lifestyle restaurants or high-energy venues

Fluent English is essential

Knowledge of at least one additional language

Exceptional communication and interpersonal skills

Strong collaborative mindset and cross-department attitude

Flexibility, multitasking ability and resilience under pressure

Excellent personal presentation and professional standing

Positive, energetic and guest-oriented personality

Availability to work within a nightlife-oriented environment

Knowledge of thai culture will be valued

What we offer

Opportunity to join one of Rome’s most vibrant and international restaurant concepts

Young, dynamic and stimulating environment

Real career growth opportunities

Compensation package based on experience starting from 28k

Immediate start available, with onboarding window until September

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.