Front Office Manager - Anantara Palazzo Naiadi Rome Hotel

Join Anantara Hotels and Resorts if you are passionate about a career that offers authentic luxury in some of the world's most unique and exciting locations.

In contemporary luxury hospitality, Front Office is far more than reception — it is leadership, human connection and the ability to turn every arrival into a seamless and memorable experience.

We are currently looking for a highly professional Front Office Manager to join our 5-star luxury hotel in Rome. The ideal candidate will bring international exposure, outstanding leadership skills and a collaborative approach to managing large teams within a luxury environment.

What will be your mission?

In contemporary luxury hospitality, Front Office is far more than reception — it is leadership, human connection and the ability to turn every arrival into a seamless and memorable experience.

We are currently looking for a highly professional Front Office Manager to join our 5-star luxury hotel in Rome. The ideal candidate will bring international exposure, outstanding leadership skills and a collaborative approach to managing large teams within a luxury environment.

What will you do?

Lead and oversee all Front Office operations with fairness and consistency

Manage, motivate and develop a large multicultural team

Deliver an elegant, seamless and personalised guest experience

Work closely with Reservation, Concierge, Housekeeping and Maintenance, Butlers and F&B departments

Monitor operational performance, service quality and departmental KPIs

Handle guest relations and complex situations with professionalism and confidence

Ensure the highest international luxury hospitality standards are consistently maintained

Ensure strict compliance and seamless application of all LHW and Anantara Brand Standards.

What are we looking for?

Minimum 2 years’ experience as Front Office Manager within luxury hospitality

Mandatory international working experience abroad

Fluent English is essential

Knowledge of at least one additional language is preferred

Italian preferred but not mandatory

Strong professional standing and executive presence

Proven team building and large team management skills

Highly collaborative leadership style

Excellent organisational, communication and problem-solving abilities

Knowledge of tha culture will be valued

Why choose us?

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

Worldwide experience – diversity of 150 different nationalities.

Career development opportunities full of national and international challenges.

Wide range of training programmes to enhance your skills.

Wellbeing initiatives, including flexible working conditions.

Team member recognition programmes, including Memorable Dates.

Ability to make a difference through our sustainability programme and volunteering initiatives.

Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Salary starting from €34K gross per year + MBO

Minor Hotels Europe & Americas is dedicated to fostering an inclusive working environment where every individual is valued and equally encouraged. We warmly welcome individuals from all backgrounds and abilities.