Technical Program Manager (OMS)

Job Description

We are seeking an experienced Technical Program Manager (TPM) with strong expertise in Order Management Systems (OMS) and large-scale enterprise program delivery. The ideal candidate will have a proven track record of leading complex technology initiatives, managing global stakeholders, and driving successful execution across cross-functional teams within Retail, E-commerce, or Digital Commerce environments.

Key Responsibilities

Lead end-to-end delivery of large, complex technology programs from planning through execution and production rollout.

Drive OMS implementation, upgrade, migration, or transformation programs across enterprise environments.

Manage program scope, timelines, budgets, dependencies, risks, and governance processes.

Collaborate closely with Product, Engineering, Architecture, Business, and Executive Leadership teams to ensure successful program outcomes.

Coordinate multiple cross-functional teams and vendors across global locations and time zones.

Establish program governance frameworks, status reporting, stakeholder communications, and escalation management.

Ensure alignment between business objectives and technical delivery strategies.

Drive issue resolution, risk mitigation, and continuous process improvement initiatives.

Required Skills & Experience

15+ years of overall IT experience with significant experience as a Technical Program Manager.

Strong experience delivering Order Management System (OMS) programs, including implementations, upgrades, or platform modernization initiatives.

Deep understanding of enterprise applications, APIs, system integrations, cloud technologies, and modern architecture patterns.

Experience managing large-scale programs involving multiple teams, vendors, and stakeholders.

Strong stakeholder management and executive communication skills.

Experience working with globally distributed teams across multiple geographies.

Excellent program governance, planning, risk management, and delivery management capabilities.

Strong analytical, problem-solving, and decision-making skills.

Preferred Domain Experience

Retail

E-commerce

Digital Commerce Platforms

Interview Process

L1 Technical Discussion

L2 Managerial/Program Round

Client Round

Immediate joiners or candidates serving notice up to 15 days will be preferred.

Pay: ₹633,198.62 - ₹2,275,328.11 per year

Work Location: Hybrid remote in Bangalore City, Bengaluru, Karnataka