Advisory Engineer, Systems Infrastructure

Advisory Engineer, Systems Infrastructure

POSITION PROFILE

This position is responsible for providing senior level expertise on decisions and priorities regarding the

organization's overall systems architecture. Provides technical expertise to define systems architecture

and design for the organization.

JOB DUTIES AND RESPONSIBILITIES

• Designs, implements and maintains complex systems infrastructure including applications,

services, servers, management tools, and performance tools.

• Collaborates with peer Sr. level IT team members within the organization to develop solutions

for complex technical problems & business requirements.

• Leverages depth and breadth of technical expertise to address escalated issues from within the

IT organization and the overall organization.

• Reviews, advises and designs standard software and hardware builds, system options, risks,

costs versus benefits and impact on the organization’s business processes and goals.

• Provides technical expertise for the development and management of the architecture

governance process.

• Partners with IT organizations responsible for applications and databases to develop solutions

tailored to specific business requirements.

• Collects requirements and develop technical designs and implementation plans for major

systems infrastructure projects including, but not limited to, messaging & collaboration

technologies.

• Leads implementations of messaging and collaboration technologies.

• Troubleshoots, analyzes and resolves complex business and technical issues.

• Performs other duties as assigned.

QUALIFICATIONS (Education, Experience and Certifications)

Typically Requires:

• Requires 4 year college degree, technical certification or equivalent experience.

• Requires minimum of 7 years of experience with Microsoft operating systems and networking.

• Requires minimum of 2 years of experience with Microsoft SharePoint.

• Requires minimum of 5 years of experience with UNIX and Windows operating systems

• Requires minimum of 5 years of experience with VMWare ESX products.

• Requires thorough knowledge of TCP/IP protocol; requires extensive knowledge of networking

hardware and ability to use that knowledge to configure and maintain installed systems.

KNOWLEDGE, SKILLS AND ABILITIES

• Possesses ability to analyze, interpret, comprehend and apply complex material, data and

instruction.

• Possesses ability to prepare/provide/convey diversified information that may be of a technical

nature.

• Possesses excellent oral and written communication skills and excellent customer service skills.

• Possesses prioritizing skills.

• Possesses ability to effectively align technology solutions with complex business requirements.

WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS

• Typically works in an office environment with adequate lighting and ventilation, and a normal

range of temperature and noise level.

• Work assignments are diversified. Interpret, comprehend and apply complex material, data and

instruction – prepare, provide and convey diversified information.

• Minimal physical effort required. Work is mostly sedentary but does require walking, standing,

bending, reaching, lifting or carrying objects that typically with less than 10 lbs. (e.g., papers,

books, files and small parts, etc.). Moderate dexterity – regular application of basic skills

(calculator, keyboard, hand tools, eye/hand coordination.

The above statements are intended to describe the general nature and level of work being performed

by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities,

skills, efforts or working conditions associated with a job