Digital Transformation Project Manager
About the role
Role: Project Manager, Digital Transformation Initiatives
Work Location: Noida and Ahmedabad
Working Mode: 5 days Work from the Office
Shift Timings: US Shift (6.30 pm IST to 3.30 am IST)
Job Description:
The Project Manager is responsible for managing and delivering digital transformation initiatives within a broader strategic program. This role focuses on executing projects across multiple streams, including digital solution deployments, vendor integrations, and technology implementations. The position requires close collaboration with cross-functional teams to ensure seamless delivery and alignment with business and technical objectives.
Key Responsibilities:
Project Planning and Execution
Develop and maintain detailed project plans, timelines, and milestones for digital transformation initiatives
Manage end-to-end implementation of technology solutions and digital platforms
Coordinate cross-functional resources to ensure successful and efficient project delivery
Track and manage project budgets within allocated parameters
Implementation Management
Lead the deployment of digital solutions across assigned accounts
Coordinate technical integrations with IT teams and vendors
Manage project timelines and ensure on-time delivery of implementations
Monitor and report on implementation progress and metrics
Stakeholder Coordination
Facilitate regular project status meetings with stakeholders
Coordinate with client teams for customization needs and requirement
Work closely with IT, Product, and Operations teams
Support the preparation of status updates for RVPs and leadership
Risk and Issue Management
Identify and track project risks and issues
Develop and implement mitigation strategies
Manage project health metrics and status reporting
Coordinate resolution of technical and operational challenges
Performance Tracking and Reporting
Track and report on project KPIs and success metrics
Monitor user adoption rates and implementation effectiveness
Document project progress, challenges, and successes
Prepare regular status reports and updates
Required Skills and Experience
5+ years of project management experience, operations manager, support department team lead
Experience with digital transformation or technology implementation projects
Strong stakeholder management and communication skills
Proven track record of successful project delivery
PMP certification preferred
Experience with Agile methodologies
Strong analytical and problem-solving abilities
Key Success Metrics
On-time delivery of project milestones
Achievement of implementation targets
Maintenance of project health metrics (targeting Green status)
User adoption rates for implemented solutions
Stakeholder satisfaction scores
Efficiency gains from implemented solutions
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