Manager, Data Operations

We are looking for a Manager, Data Operations to lead the centralization, standardization, and scalability of data and reporting operations within the international Business Analysis organization. The role works in close partnership with the Business Analysis leadership to operationalize and scale business-defined reporting standards, governance principles, and best practices. It combines governance leadership with hands-on operational involvement to ensure scalable, reliable, and efficient operational execution across regions.

Key Responsibilities

Data Operations & Reporting Governance

Lead centralized reporting and operational data processes across regions

Coordinate recurring reporting activities and data operations

Ensure reporting consistency, standardized outputs, and governance adherence

Eliminate duplicated and manual reporting activities from regional teams

Data Governance & Standardization

Define, maintain and govern KPI definitions, Reporting standards, Data governance principles and Best practices defined jointly with the Business Analysis leadership

Ensure consistent usage of data and reporting structures across regions

Centralized Data Management

Govern and maintain core business datasets (Product, Customer, Mapping, etc.)

Ensure centralized datasets are accurate, scalable, and reporting-ready

Process Improvement & Scalability

Identify opportunities to reduce manual work and improve operational efficiency

Drive process standardization and operational scalability initiatives

Support automation and AI initiatives through scalable data foundations

Team Coordination & Operational Leadership

Lead and coordinate Data Associates within the GCC structure

Prioritize workload and centralized support requests

Ensure documentation, backup readiness, and process continuity

Work closely with Business Analysis leadership to translate business needs and methodologies into scalable operational processes

Hands-On Operational Support

Actively support operational execution, including data transformations, reporting activities, and issue resolution

Provide backup support for Data Associates during peak periods or operational gaps

Maintain a strong understanding of day-to-day operational processes to ensure practical and scalable governance decisions

Who you are

Strong experience in data operations, reporting governance, or business data management

Ability to coordinate both operational execution and process governance

Experience coordinating centralized operational processes across multiple stakeholders or regions

Strong understanding of reporting logic, KPI governance, and data standardization

Hands-on mindset with strong ownership and problem-solving capabilities

Strong stakeholder management and communication skills

Ability to balance operational execution with long-term scalability

Nice to Have

Experience working in a GCC / centralized operations environment

Exposure to automation or AI-driven process improvements

Familiarity with BI/reporting environments and data transformation processes

The role is intended to build a scalable and standardized operational backbone supporting forecasting, reporting, and performance management across regions.