Lead Business Analyst

Job Expectations

A fantastic opportunity has presented itself for a Lead Business Analyst reporting to Senior Manager Business Analysis & Process Transformation.

A bit about your role

As a Lead Business Analyst supporting Networks’ Engineering initiatives, you will play a critical role in shaping business clarity and operational readiness across programs that require IT solution delivery.

You will lead business and operational discovery, defining business problems, operational needs, and requirements to ensure they are clearly articulated for effective technical delivery. Operating from the business side, you will remain accountable for the “what” and “why,” working closely with architects, technical BAs, and delivery teams who are responsible for solution design and build.

In this fast-paced and deadline-driven environment, you will manage multiple concurrent initiatives, confidently navigating competing priorities and frequent context switching. Your ability to maintain strong end-to-end traceability and translate complex operational scenarios into clear, testable requirements will be key to delivering successful outcomes.

You will also facilitate stakeholder alignment, support delivery teams with clear business intent and acceptance criteria and proactively assess operational impacts across change requests—ensuring continuity, quality, and clarity across the full delivery lifecycle.

A bit about you

You are an experienced and business-focused Business Analyst who brings a strong track record of working in large, complex environments, ideally supporting Network network engineering, Engineering, infrastructure development, or similarly operationally intensive initiatives.

You are confident leading business discovery and defining operational requirements end-to-end, with a proven ability to separate business intent from technical design. Your strengths lie in simplifying complexity, building alignment across stakeholders, and maintaining clarity under pressure.

You are highly organised and adaptable, able to manage multiple workstreams while maintaining quality and traceability. Your communication skills enable you to confidently engage with both business and technical audiences, ensuring shared understanding and momentum.

Experience with BPMN process modelling is essential, and you take pride in producing high-quality artefacts that support strong delivery outcomes.

Life at nbn

To be part of nbn is to be part of something bigger. There’s so much more from here. Our pioneering spirit drives us forward every day. Together, we help lift the digital capability of the nation by building and connecting Australia’s best fibre infrastructure into homes and businesses, plus places and things, everywhere. We’re continuing to create Australia’s network—a network made for more. Not just a way for everyone to do the things they love but transforming the way they do them.

A more inclusive working world

nbn is committed to an inclusive, flexible, and supportive workplace where everyone can feel heard, valued, and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages, nationalities, abilities, and cultures. That's why we have a Reconciliation Action Plan, Accessibility & Inclusion Plan, offer 18 weeks of paid parental leave, are a Pride in Diversity Platinum Employer, and have active employee-led diversity pillars. and why we're recognised as a WORK180 Endorsed Employer for Women.

Equal Opportunities for All

We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process, please don’t hesitate to contact us by emailing recruitment@nbnco.com.au or calling our Recruitment Accessibility Enquiry Line at +61 2 8918 9990. Please note, this line is dedicated to accessibility-related enquiries for the purposes of recruitment, and only enquiries related to accessibility adjustments will be answered. For other matters, please visit our Contact Us page on our website.

Where to from here?

If you think this role might be for you, we want to hear from you. Please apply by following the links and sending in your resume only. We do not require a cover letter or any selection criteria to be addressed.

Please note that this is a permanent opportunity and applications for this role will close at midnight 17th of June.

To be eligible for this role, you must have full working rights in Australia.

Worker Type

Permanent

Time Type

Full time