Sr Manager, Data, AI and Commercial Strategy, International SPM

Sr Manager, Data, AI and Commercial Strategy, International SPM based in Singapore

Life Unlimited. At Smith+Nephew, we craft and manufacture technology that takes the limits off living.

The Sr Manager Data, AI and Commercial Strategy is a senior individual contributor responsible for shaping International Sports Medicine’s commercial execution through advanced analytics, AI-Agents for decision support and market positioning, and structured strategic execution.

Reporting to the Senior Director, International Commercial Planning, this role acts as a strategic AI architect and developer —connecting data, AI capabilities, and market insight to drive growth priorities, improve execution discipline, and enable leadership decision-making across international markets.

What will you be doing?

Support of the development of the International Sports business towards an Agentic Enterprise, including:

Development of AI Agents that support surgeon conversion, product pull through, objection handling, account activation and execution readiness

Translation of market, customer and account-level data into insights to drive targeted commercial actions through Agentic solutions

Enablement of AI / data-driven decision-making through the development and maintenance of dashboards and actionable insights for local and regional teams

Enhancement data infrastructure and automation to improve speed and quality of decision-making

Enablement, governance, and support model to scale AI use cases

Drive the strategy and process for integrating Artificial Intelligence (AI), Agentic systems and AI Agents across organizational processes for both efficiency gains and competitive differentiation

Own the roadmap for AI-enabled decision support, including launch and sell AI agent use cases

Act as product owner for AI agents and automation initiatives, in partnership with commercial, IT, AI CoE, and external partners

Identify AI platform architecture, AI workflows and intelligence loops to scale AI across product lines and commercial teams

Lead and support International Strategy, coordinating a portfolio of high-impact initiatives aligned to annual and mid-term priorities

Provide market intelligence and sizing analysis to inform strategic priorities, resource allocation, and portfolio focus

Prepare and coordinate strategic inputs for monthly and quarterly reviews, ensuring leadership has a consistent and fact-based view of progress against plan, enabling leadership to track performance, identify risks, and take timely corrective actions

Monitor execution of strategic initiatives throughout the year, flagging deviations early and recommending corrective actions to keep the plan on track

Establish execution rhythms, milestones, and KPIs to track progress, escalate risks, and support leadership course-correction

Prepare integrated strategy and performance materials for monthly, quarterly, and ad-hoc leadership forums

What will you need to be successful?

Success in the role will requires a combination of technical knowledge, soft skills, and a deep understanding of both the business and service-providing sides of an organization.

Successful candidates would need the following:

Bachelor’s degree in Business, Software Engineering, Life Sciences, or a related field

8-10 years of experience in technology, commercial strategy, consulting, or related functions within the medical devices or healthcare industry

Demonstrated experience applying advanced analytics and AI-enabled solutions (e.g., forecasting, segmentation, automation, decision support tools) in a commercial or strategic context.

Strong analytical skills with proven ability to translate data into actionable insights and strategic recommendations

Experience developing and managing dashboards, KPIs, and performance tracking frameworks

Excellent cross-functional collaboration skills, with the ability to influence and align stakeholders across markets and functions

Strong project management skills with the ability to manage multiple strategic initiatives simultaneously

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