Manager - Hub Operations - Express Logistics

FILING INFORMATION

Position

Manager – Hub Operations

Department

Express Business, Operations

Location

Multiple Locations

Band

3

Reports to

Manager – Cluster Operations

ROLES & RESPONSIBILITIES

Key responsibilities

Handling HUB Operations for an assigned shift.

Planning, Organizing & Monitoring end to end line haul operations which includes all modes of transportation (Air, Road, and Rail)

Manage the weekly creation and daily management of the line haul schedule and associated systems

Proper implementation of the policies and is a part of audit team to find gaps and provide time to time solutions

Monitoring commercial connections, vehicles availability and daily follow up for the held back shipments

Maintain the shipment records for each client

Maintain the SLA for each shipment to be received at customer premises within scheduled time.

Work with forecasting team to drive improvement of the base forecast Manage and perform ongoing analysis to work with appropriate teams to develop and improve scheduling methodologies and systems

Plan appropriate / sufficient transportation based on daily needs.

Facilitate communication and coordination with different teams and coordinate for the creation of a schedule that meets all stakeholders' expectations and concerns

Forecasting operation planning for festive peak load to ensure no breakdown in ops.

Developing & maintaining strong and good relationship with vendors.

Plan and schedule and impart any company policy, systems, and industry related training to all direct reports on time to time so that result can be come out for long terms.

Monitoring timely cash receivables and deposits and conducting regular reconciliation with Finance dept.

Maintaining relationship with local authorities so that operation activity can be done effectively.

Studied on customer expectation and requirement and giving input to management for planning and development.

QUALIFICATIONS & COMPETENCIES

Any Graduate / Post-Graduate

Experience in managing shift in Hub with at least 2-3 years’ experience.

Able To Manage Route/Transhipment/Local Deliveries and Operations

Able To Communicate to Branches and Vendors Efficiently