Solutions Engineer

A customer-facing engineering role for someone who enjoys solving real-world deployment and integration problems, and who can build or adapt systems to close the gap between a product and what customers actually need in the field.

Responsibilities

Work directly with customers to understand deployment challenges and translate them into engineering solutions

Identify gaps between the product and real-world use cases, then build or adapt systems to close them

Collaborate across internal teams to integrate solutions end-to-end across hardware and software

Improve product reliability, usability, and performance based on live deployment feedback

Contribute to platform and product improvements informed by field experience

Act as the technical bridge between internal R&D and external client needs

Requirements

Must-Have:

Strong software engineering foundation with experience shipping production systems

Customer-facing experience or comfort working directly with external stakeholders

Ability to diagnose problems across hardware and software boundaries

Self-directed problem solver who thrives in ambiguity

Genuine interest in deep tech, AI, or applied engineering

Nice-to-Have:

Experience with SaaS product delivery or technical consulting

Familiarity with simulation, autonomous systems, or robotics

Proficiency in Python, C++, or similar systems-level tooling

Additional Information

Flat organisational structure with direct access to leadership

Equity compensation (ESOP with vesting)

Performance bonuses twice a year, including during probation (pro-rated)

Flexible leave policy

Tyson Jay Management Pte Ltd | EA License No.: 24C2479 Ivan Lim | EA Personnel No.: R1109856

Pay: $6,000.00 - $8,000.00 per month

Work Location: In person