Operations Systems Analyst

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

The Operations Systems Analyst position is responsible for evaluating and performing analysis of operations processes, and identifying alternatives to promote operational efficiencies, cost reductions, and improvements.

Essential Role Requirements

Serves as primary technical support for site database operations, such as Warehouse Management Systems (WM). Ensures operational system integrity, including setup and control processes.

Interfaces with Operations staff to review operating procedures and maximize system efficiencies. Provides regular communication to site Operations and internal departments regarding operational issues, process flows, customer requirements, account specific issues, etc. Includes analysis, insight, and recommendations.

Coordinates with Information Technology to resolve site technical issues. Ensures issues are being identified, addressed, and resolved in a timely manner. Serves as functional user to define site requirements for layout and design of site databases. Investigates and recommends new technologies and information systems appropriate to the site. May work with system providers to obtain costs for system enhancements.

Designs, develops, and implements spreadsheets, databases, and other tools to provide ongoing analysis of operational activities (e.g., storage capacities, inventory, freight flow, transportation solutions, etc.). Identifies areas for improving service levels, reducing costs, and providing operational enhancements.

Develops standardized and ad hoc site, management, and/or customer reporting. Analyzes discrepancies and implements procedures to minimize.

Conducts feasibility analyses on processes and equipment; calculates cost/benefit and business impact and proposes solutions.

Trains associates on using warehouse management system (WMS) and serves as site expert on WMS logic and functionality.

Trains site staff on the use of site systems and tools to ensure compliance with standard operating procedures and improve productivity.

Monitors system performance, performs maintenance and backups as needed.

Other duties as assigned

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Talking, hearing and using hands to operate computer equipment

Vision abilities required by this job include close vision and the ability to adjust focus

Job may require extended sitting or standing, use of standard office equipment.

Other Skills /Abilities

Strong problem-solving and analytical ability.

Strong verbal and written communication skills

Knowledgeable of warehouse operations and freight/logistics optimization.

Excellent planning, time management, collaboration, decision making, organization, and presentation skills.

Ability to develop and document processes and procedures.

Proficient in the use of analytical techniques such as statistical probability distribution, correlation, data sampling and relating sets of numbers

Ability to work well in a team environment, collaborate with internal and external resources, respond to questions from senior management, and manage through conflict with a positive, flexible attitude and professionalism.

Education & Experience:

Bachelors Degree in Business Administration or related field required.

Minimum 2 years related experience.

Minimum 1 year industry experience preferred.

Certifications & Licenses:

Professional certification may be required in some areas.

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Recruitment Agency Policy

At Crane Worldwide3 Logistics we manage all hiring directly and do not accept unsolicited CVs or candidate profiles from recruitment agencies or search firms. Agencies must not contact our employees or managers directly with candidate details.

Where recruitment support is required, we will engage trusted partners through a formal written agreement. Any CVs received without such an agreement will be treated as direct applications, and (Company Name) will not be liable for any associated placement fees.

We appreciate your cooperation in respecting this policy.

Behaviours

Required

Functional expert: Seen as a ‘thought leader’ on a subject

Detail-oriented: Capable of carrying out a given task with all the details needed to get the task done well

Preferred

Team player: Works well as a member of a group

Motivation

Required

Goal completion: Inspired to perform well by the completion of tasks

Ability to make an impact: Inspired to perform well by the ability to contribute to the success of a project or the organisation

Preferred

Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals