Logistics Analyst

Founded in 2020, unybrands is the next-generation brand accelerator platform built to acquire, integrate, and scale digital-first consumer brands. Headquartered in Miami, with offices in New York, London, Berlin, and Shenzhen, our 240+ team brings deep expertise across e-commerce, brand management, consumer retail, operational scaling, and M&A.

Since inception, we have acquired 30+ brands across Pet Care, Personal Care, Home Care, Supplements, Baby & Juvenile, Garden & Outdoor, Sports & Fitness, and Home & Lifestyle — completing 20+ acquisitions and delivering 16 consecutive quarters of like-for-like organic growth post-integration.

Our competitive advantage lies in a fully integrated operating system purpose-built to transform digital brands into omni-channel category leaders. Powered by a proprietary technology stack built on NetSuite ERP with 200+ data integrations, our platform enables brands to thrive across marketplaces, direct-to-consumer channels, and brick-and-mortar retail.

We focus on acquiring digital-first brands within carefully selected verticals, then applying tailored value creation playbooks that drive growth through innovation, expansion, and automation. We believe the next generation of consumer brands will be built differently — and we're building the AI-enabled retail tech platform to help them consolidate and win.

Role Overview

The Logistics Analyst is responsible for managing and optimising end-to-end warehouse and 3PL operations, ensuring efficient, scalable, and reliable logistics processes across inbound, storage, and outbound flows.

This role focuses on building structured processes, improving data visibility, and enabling internal teams to operate effectively. You will act as the key link between internal stakeholders and external partners, driving alignment, accountability, and continuous improvement across all logistics activities.

Key Responsibilities

Operations & 3PL Management

Oversee day-to-day logistics operations across 3PL providers, shipping agents, and courier partners.

Develop and maintain standardised processes for inbound, warehousing, fulfilment (B2B/B2C), and returns.

Define, track, and improve KPIs including order accuracy, dispatch performance, inventory accuracy, and inbound timelines.

Monitor stock movements and order execution, ensuring timely delivery and issue resolution.

Lead escalation and resolution of operational issues, driving accountability with partners.

Inventory, Data & Reporting

Ensure accurate stock management across all systems and warehouse locations, including reconciliation between ERP and 3PL systems.

Investigate and resolve stock discrepancies, implementing preventative measures.

Own and deliver key reporting (availability, dispatch performance, Amazon KPIs), providing actionable insights.

Analyse data trends to identify risks, improve performance, and support decision-making.

Maintain accurate data sharing with suppliers and partners (forecasts, shipping schedules, stock updates).

Cross-Functional Collaboration & Communication

Act as the central point of contact for logistics across Purchasing, Marketplace, Finance, and Operations teams.

Provide regular updates on performance, risks, and key developments to stakeholders.

Collaborate on forecasting, inbound planning, and stock lifecycle management (product transitions, run-down strategies).

Support marketplace operations, including Amazon removals, queries, and performance actions.

Attend weekly planning and availability meetings, ensuring alignment across teams.

Systems, Process Improvement & Administration

Monitor system performance and resolve integration or data issues with IT teams and 3PL partners.

Review and resolve API errors and operational exceptions to ensure smooth data flow.

Identify and implement process improvements, leveraging automation and AI tools to reduce manual effort and increase efficiency.

Build and maintain operational dashboards, reports, and tools to improve visibility and decision-making.

Manage operational administration, including:

Dispatch performance reporting and escalation

Amazon POA responses and query management

Commercial invoicing for B2B shipments

End-to-end order tracking and documentation accuracy

Success Metrics

3PL SLA and KPI performance (accuracy, timeliness, reliability)

Inventory accuracy across systems and physical stock

Dispatch performance and order fulfilment quality

Reduction in operational errors and manual processes

Quality and timeliness of reporting and data visibility

Stakeholder alignment and satisfaction

Key Skills & Experience

2 to 3 years of experience in a supply chain environment

Experience managing 3PL and warehouse operations in a fast-paced environment

Advanced Excel skills (data analysis, reporting, modelling)

Strong data interpretation skills with the ability to turn insights into action

Experience using AI tools and automation to improve workflows and efficiency

Ability to build reports, dashboards, and scalable operational tools

Excellent communication and stakeholder management skills

High attention to detail with strong problem-solving capability

Experience with ERP systems, 3PL platforms, and marketplaces (e.g., Amazon)

Ability to manage multiple priorities and drive continuous improvement

Ability to work effectively with a team spread internationally with differing cultures and communication styles