CCM-Care Coordinator Manager

Status: Permanent -Full Time

Location: Hamilton

Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? Do you want to feel valued and have the support of our understanding Clinic Director? If so, come and join us at Lifemark Physiotherapy, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a Care Coordinator Manager who shares this same philosophy.

Why Lifemark?

Working with our understanding Clinic Director and having a positive and comforting work environment

Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team

Competitive compensation with an excellent benefits package for our permanent employees

Pathways for management and corporate leadership

Nationally recognized brand with a strong digital presence

Diverse, stable, caseload with the flexibility to integrate pre-existing clients

Qualifications & Core Competencies:

High School Diploma, G.E.D. or equivalent

1-5 years of experience in a clinical or similar environment

Current enrolment or graduation from a college diploma program in a related field an asset

Excellent customer service skills and telephone etiquette

High degree of organizational skills and ability to prioritize and multi-task

A “self-starter” with an ability to work independently and collaboratively in a team environment

Ability to hit the ground running in a busy and fast-paced working environment

Strong computer and data entry skills preferably in MS Office -Word & Excel

New Graduates are welcome to apply

Primary Responsibilities:

Creating an environment that is welcoming and warm to the patients

Dealing effectively with customer and patient inquiries as well as complaints

Management of reception area

Maintaining Accounts Receivable

Accurately entering incoming payment and monthly deposit reconciliation

Ensuring timely entry, accuracy and completeness of all patient data in the Lifemark Patient System including intake, assessment and discharge information

Timely submission of forms to insurance companies and stakeholders

Expense and petty cash processing and control

Obtain and promote GMB reviews and coach staff on the same

Accounting controls and reporting

Manage payroll, including accuracy, communications and meeting deadlines

Clinic office management & administration

Adherence to all company protocols

Inclusion

We are committed to creating an inclusive environment where people from all backgrounds can thrive. Improving inclusion and equity is a collective responsibility. Lifemark promotes equal employment opportunities for all job applicants, including but not limited to those self-identifying as a member of the employment equity groups: Indigenous peoples, Newcomers to Canada, Women, and Visible minorities.

Accommodation

Accommodations are available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca

Visit and Apply today! Visit www.lifemark.ca/careers

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