Business Analyst (MS Dynamics CRM) (Ref 26471)

Responsibilities

Elicit and document business requirements through stakeholder interviews, workshops, and analysis of existing specifications.

Translate business needs into functional and non-functional specifications, user stories, or models like UML/BPMN for developers.

Support solution design, testing (including UAT), and implementation by validating requirements against predefined scope.

Manage changes to requirements throughout the project lifecycle, rigorously evaluating impacts on tender specifications before approval.

Manage stakeholders actively to align expectations, specify requirements within the solution platform's capabilities, communicate progress, and prevent deviations from the tender-defined scope, minimizing scope creep.

Requirements

Degree in Computer Science or Engineering or equivalent work experience

Must have experience in requirements engineering for Microsoft Dynamics CRM or similar.

Must have more than 2 years of experience as a Business Analyst in IT/software projects, including requirement gathering and stakeholder management.

Preferred: IIBA certifications (ECBA, CCBA, CBAP, or PMI-PBA).

Preferred: Bachelor's degree in business administration, computer science, IT or related field.

Preferred: Advanced degree such as MBA or MS in business analytics.

Preferred: Entry-level Project Management certification.

Preferred: Experience with data visualization tools (Power BI, Tableau) and scripting (Python/R).

Preferred: Proficiency in technical skills like SQL, Excel, BPMN/UML modelling, and SDLC methodologies (Agile/Waterfall).

Licence no: 12C6060

Pay: Up to $6,500.00 per month

Work Location: In person