Director, Commercial Strategy & Revenue Operations

Why Coda

Coda is a global growth engine for commerce, connecting people, digital products, and payments through trusted monetization and distribution solutions.

With 600+ people from 57 nationalities across 23 locations, we’re a truly global team headquartered in Singapore, with offices in Amsterdam, Dubai, Bristol, Shanghai, Eindhoven, and across Southeast Asia.

We power global commerce through a dual model. Our B2B solutions, Codapay, Coda Webstore, Coda Links, Coda Distribution, and Giftcloud, enable publishers and brands to monetize and distribute digital content globally. On the consumer side, we operate a portfolio of trusted storefronts including Codashop, Recharge.com, Startselect.com, and mobiletopup.co.uk, that give customers secure and easy access to game top-ups, digital credits, vouchers, gift cards and prepaid products in over 70 markets.

Our culture is built on respect, ownership, and collaboration. We move fast, support each other, and celebrate wins together.

If you’re looking to grow your career and make a real impact in a global team, Coda is the place for you.

The Opportunity

We are looking for a Director, Commercial Strategy & Revenue Operations to be the analytical and strategic engine of Coda's B2B commercial organisation. This is a high-visibility role sitting directly alongside the Chief Commercial Officer - responsible for how the B2B business measures, understands, steers and communicates its commercial performance, both internally and to our investors.

Coda's B2B business is enterprise-focused - a portfolio of high-value merchant relationships across gaming and digital content. The commercial intelligence challenge here is about depth and precision. We need someone who can cut through complexity, build rigorous analytical frameworks, and turn nuanced commercial data into clear strategic insight and compelling narrative.

This role requires someone who moves fast, works hard, and is genuinely excited about using AI to build smarter, more automated commercial workflows. If you are analytically exceptional, operationally sharp, and want a role where your work lands at executive leadership and board level - this is it.

This role is based in Singapore and reports directly to the Chief Commercial Officer.

What you'll do

Commercial Strategy

Serve as the primary commercial intelligence function for B2B - synthesising pipeline data, publisher trends, competitive dynamics, and performance patterns into clear strategic recommendations for the CCO and senior leadership

Own the commercial narrative for investor reporting and board presentations - ensuring Coda's B2B performance story is rigorous, well-evidenced, and compellingly told

Build commercial models and business cases that inform pricing decisions, market prioritisation, and strategic resource allocation

Support the CCO on high-priority strategic initiatives and cross-functional alignment - acting as a force multiplier on the things that matter most commercially

Drive AI-led process improvement across the commercial organisation - identifying manual or repetitive workflows and building smarter, automated alternatives that free the commercial team to focus on higher-value activity

Revenue Operations

Own Coda's B2B CRM (HubSpot) - pipeline governance, data integrity, and commercial reporting across an enterprise sales organisation spanning APAC, EMEA, and Americas

Build forecasting and pipeline reporting infrastructure that gives commercial leadership precise, real-time visibility on revenue performance by region, product, and publisher segment

Define and govern B2B commercial processes - pipeline stages, qualification frameworks, handoff protocols - driving consistency and rigour across regional sales and distribution teams

Lead the annual and quarterly revenue planning process with the CCO and Finance, translating business targets into actionable coverage models and pipeline requirements

Identify and eliminate friction points across the commercial operation - working across sales, distribution, and marketing to improve velocity and conversion

What you'll bring

6+ years of experience in management consulting, investment banking, commercial strategy, or a strategy-adjacent role - with at least 2-3 years in an operational or industry role where you have owned outcomes, not just produced recommendations

Exceptional analytical ability - able to build rigorous commercial models, identify meaningful patterns in complex data, and translate insight into clear strategic action

AI-native - you already use AI tools meaningfully in your day-to-day work and are excited about building AI-driven workflows that improve commercial performance at scale

Strong written and verbal communication - able to produce board and investor-quality output and present confidently to senior commercial and executive audiences

HubSpot or equivalent CRM experience - comfortable governing and optimising a CRM platform at an operational level

Cross-functional influencer - able to drive alignment and behaviour change across senior commercial teams without direct authority

Builder mentality - energised by ambiguity and the opportunity to create infrastructure and processes that don't yet exist

High pace and high standards - you work fast, roll up your sleeves to produce quality output, and are comfortable with the demands of a high-growth environment

Why this role

This is a rare opportunity to sit at the centre of a high-growth, global, investor-backed digital commerce business at a pivotal moment in its development. You will have direct access to the CCO and wider executive leadership team, visibility across the entire B2B commercial operation, and the opportunity to shape how the business thinks about and drives its performance. Your work will be seen at board and investor level. The scope will grow as the business grows. If you are looking for a role where you are genuinely trusted, where pace and quality are rewarded, and where there is real upside in being part of something that is scaling - this is it.

Due to the large number of exceptional applications we receive, we can only reach out to shortlisted candidates. If you don't hear from us, rest assured there may be another opportunity at Coda that aligns better with your unique abilities. Remember to check our Careers Page for more exciting job openings!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.