Manager, Process Transformation

Application Deadline:

06/28/2026

Address:

100 King Street West

Job Family Group:

Strategy & Change

Manager – Process Transformation

Leads process transformation initiatives by combining AI-driven solutioning, strategic consulting, and process excellence to deliver measurable business outcomes and enhanced customer/employee experiences.

Key Responsibilities

AI & Digital Solutioning

Identify, shape, and prioritize AI and automation use cases aligned to business strategy and value realization.

Translate business problems into scalable AI-enabled solutions , partnering with data, technology, and delivery teams.

Drive adoption of emerging technologies to simplify, automate, and reimagine processes.

Consultative Leadership

Act as a trusted advisor to business leaders; influence decisions through insight-led recommendations.

Facilitate strategic discussions to define priorities, roadmaps, and execution sequencing.

Lead cross-functional alignment and stakeholder engagement across business, operations, and technology.

Process Transformation & Optimization

Design, implement, and continuously improve end-to-end processes aligned to customer experience, risk, and compliance requirements.

Apply data-driven insights to diagnose issues, identify opportunities, and deliver sustainable improvements.

Champion simplification, standardization, and automation at scale.

Execution & Change Management

Lead or support delivery of transformation initiatives, ensuring outcomes, timelines, and adoption targets are met.

Drive change management , including stakeholder alignment, communications, training, and sustainment.

Monitor performance through KPIs, dashboards, and reporting , addressing risks and issues proactively.

Governance & Risk

Ensure solutions and processes comply with risk, regulatory, and governance standards .

Apply sound judgment and risk management practices aligned with enterprise frameworks.

Collaboration & Capability Building

Build strong partnerships across internal/external stakeholders.

Contribute to process transformation capability uplift , best practices, and knowledge sharing.

Stay current on industry, AI, and process innovation trends .

Qualifications

7+ years of experience in process transformation, consulting, or business optimization

Proven experience in AI/automation use case identification and solutioning

Strong knowledge of business analysis, process design, and project delivery

Demonstrated consultative leadership and stakeholder influence skills

Advanced analytical, problem-solving, and data-driven decision-making capabilities

Solid understanding of risk, regulatory, and compliance frameworks

Excellent communication and collaboration skills

Salary :

$69,000.00 - $129,000.00

Pay Type:

Salaried

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards