Solutions Engineer

About Us

Function - Pre-sales

Department - Sales

Working Pattern - Hybrid; Full-time

Benefits – Benefits And Rewards

Salary - this will be discussed at the next stage of the process, if you do have any questions, please feel free to reach out

As a Solutions Engineer at Ideagen, you’ll work closely with the Sales Team to understand customer problems and show how Ideagen’s products can solve them. You’ll help guide the sales process, focusing on both enterprise and mid-market clients, and tailor your approach to different audiences. Your deep knowledge of the product and industry will make you a trusted advisor, helping customers see the value of the solution based on real-world experience.

Responsibilities

Understand customer needs and business goals through consultations and discovery sessions

Present tailored product demos that address customer pain points

Work with the sales team to create customized proposals and solutions

Build strong relationships with key decision-makers and stakeholders

Offer expert advice on industry best practices and standards

Support marketing through webinars and promoting core messages

Stay updated on industry trends, technologies, and competitors

Design and maintain demo environments for different markets

Create demo scripts based on customer use cases

Respond to technical and functional RFP requirements

Assist the implementation team during customer handover

Skills And Experience

Experience in Pre-Sales, Sales Engineering, or consulting in EHS or related fields

Background in Business, Engineering, or EHS; certifications like Six Sigma, ISO, CSP are a plus

Strong knowledge of product management software and SaaS platforms

Familiar with APIs, interoperability, data warehousing, and software architecture

Excellent communication and presentation skills, especially in explaining EHS solutions

Analytical, customer-focused, and effective in fast-paced team settings

Proven ability to manage multiple Pre-Sales projects

Willing to travel and represent the company professionally

Proficient in Microsoft Office tools

About Ideagen

Ideagen is the invisible force behind many things we rely on every day - from keeping airplanes soaring in the sky, to ensuring the food on our tables is safe, to helping doctors and nurses care for the sick. So, when you think of Ideagen, think of it as the silent teammate that's always working behind the scenes to help those people who make our lives safer and better. Everyday millions of people are kept safe using Ideagen software. We have offices all over the world including America, Australia, Malaysia and India with people doing lots of different and exciting jobs.

We’re building a future-ready team, and AI is part of how we work smarter. If you're curious, adaptable and open to using AI to improve how you work, you’ll thrive at Ideagen!

What is next?

If your application meets the requirements for this role, our Talent Acquisition team will be in touch to guide you through the next steps.

To ensure a flexible and inclusive process, please let us know if you require any reasonable adjustments by contacting us at recruitment@ideagen.com . All matters will be treated with strict confidence.