Analyst - Transfer Agency

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Role Summary

The role is responsible for end-to-end operational support of the Digital Money Market Fund (MMF), including both traditional TA processes and tokenized fund operations. The individual will ensure accurate processing of subscriptions, redemptions, token minting/burning, reconciliation, and NAV-related activities while maintaining strict adherence to SLAs, controls, and regulatory requirements.

Candidate should be flexible as this fund is servicing 24/7 model. This includes rotational weekend working.

Key Responsibilities

1. Transaction Processing

Process investor transactions (subscriptions, redemptions, switches) in line with NAV cut-offs

Validate trade details, settlement cycles, and investor instructions

Monitor and process high-value transactions with accuracy

Process cash movements via traditional accounts and digital accounts

Ensure to troubleshoot and perform tasks manually in case of STP issues

2. Tokenization & Blockchain Operations

Validate token allocation between TA systems and blockchain platforms (Mint/Burn)

Monitor token balances and ensure alignment with underlying fund units

3. Reconciliation & Controls

Perform daily reconciliation between:

TA records vs blockchain ledger

Cash vs units/tokens

Investigate and resolve variances (rounding, timing differences, system gaps)

Maintain audit trails for all adjustments

4. NAV & Fund Accounting Coordination

Liaise with Fund Accounting teams for NAV validation and release

Ensure transactions are processed within correct valuation points

Handle exceptions impacting NAV accuracy

5. Exception & Incident Management

Identify, escalate, and resolve processing errors or breaks

Perform root cause analysis (RCA) and support remediation tracking

Ensure adherence to incident management protocols

6. Client & Stakeholder Management

Coordinate with stakeholders (FA, IT, Compliance etc)

Provide timely updates on issues, transactions, and operational status

Support client queries and reporting requirements

8. Compliance & Risk Management

Ensure adherence to SOPs, SLAs, and regulatory requirements

Maintain evidence for audits (internal/external, e.g., SSAE18)

Monitor operational risks and implement controls

Key Deliverables

Timely and accurate transaction processing

Zero/low reconciliation breaks with timely resolution

SLA adherence for all operational activities

Accurate token vs unit alignment

Audit-ready documentation and reporting

Required Skills & Competencies

Functional Knowledge

Transfer Agency operations (subscriptions/redemptions/NAV cycles)

Understanding of Money Market Funds and liquidity products

Knowledge of tokenization concepts (minting, burning, blockchain reconciliation)

Familiarity with cash & unit reconciliation processes

Added advantage for candidates with UAT testing or migration experience

Technical Skills

Strong Excel skills (reconciliation, formulas, data analysis)

Experience with TA systems

Exposure to digital asset platforms / blockchain systems is an advantage

Soft Skills

Strong attention to detail and accuracy

Ability to work in a high-volume, time-sensitive environment

Effective communication and stakeholder management

Proactive issue identification and resolution

Disclaimer: Unsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.