Implementation Project Lead

Job Title

Implementation Project Lead

Summary of the Role

You will support and guide the implementation of airline and travel solutions, working with customers and internal teams. You will translate business needs into system configurations, contribute to solution design, and help ensure successful and timely delivery of projects.

In this role you’ll / Your main responsibilities

Apply project management practices (Project Management Office – PMO) and maintain key documentation such as Project Charter Document (PCD) and Post Implementation Review (PIR)

Analyze customer systems and requirements, contributing to solution design and scope definition

Support coordination across internal teams, partners, and customers to help deliver projects on time

Prepare and review configuration and implementation documentation aligned with customer needs

Identify risks and improvement opportunities, supporting actions that enhance delivery outcomes and customer experience

About the ideal candidate

Knowledge of airline operations, including departure control systems (customer management and load planning), self-service check-in, or ground handling systems

Understanding of IT systems and architecture, with the ability to configure, validate, and support implementations

Ability to review technical logs and identify solutions for customer needs

Familiarity with system integration concepts such as APIs (Application Programming Interfaces), REST, SOAP, XML, messaging, or network connectivity

Ability to communicate clearly with stakeholders and organize multiple work items effectively

Business Environment / Department

You will work in a global travel technology environment focused on airline and corporate travel solutions. The team collaborates with customers, internal delivery teams, and integration specialists to support the implementation of solutions that enable travel operations and improve business processes.

What we can offer you

A critical mission and purpose – At Amadeus, you’ll contribute to shaping the future of travel technology

A global environment – Work with teams and customers across different regions

Opportunities to learn – Continuous learning through projects, collaboration, and training

A caring environment – Support for professional growth and well-being

A transparent rewards offering – Salary, bonus, and benefits that support your needs

Flexible working model – Work in a way that supports your productivity and balance

Inclusive community – A workplace that values different perspectives and experiences

A reliable organization – Focus on trust and long-term relationships

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Be aware of recruitment scams

Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.