Business Development Manager
About the role
Job Location – Goregaon West, Mumbai
Role – Drive sales growth and market expansion of CNC cutting machines across multiple verticals (Garment, Automotive, Footwear, Signage, Packaging, Foam, Interiors and Office Space, Gasket & Seals, Rubber Processing and Industrial Automation). The role involves strategic planning, client acquisition, and execution of sales targets aligned with IKON’s vision of becoming a market leader.
Key Responsibilities
1. Sales & Market Development
Identify and develop new business opportunities in target industries.
Work on IKON’s B2B Platform Leads and Inside Sales Leads.
Build and manage a robust sales pipeline for the IKON product portfolio.
Conduct product demonstrations and technical presentations.
Achieve monthly, quarterly, and annual sales targets.
2. Client Relationship Management
Develop long-term relationships with key accounts and decision-makers.
Negotiate pricing and service agreements.
Ensure high customer satisfaction through proactive support and after-sales service coordination.
3. Market Intelligence & Strategy
Analyse competitor benchmarking and market trends.
Collaborate with the Inside Sales Team and management to design pricing strategies and promotional campaigns.
4. Partnership Engagement
Identify, evaluate and onboard vertical-wise project consultants.
Build partnerships with vertical industry associations.
Represent IKON at industry forums to enhance brand visibility
5. Technical Demo & Commercial Support
Work closely with technical teams to address client demos of machines.
Prepare cost models, ROI analyses, and solution proposals for clients.
6. Reporting & Documentation
Maintain CRM records, sales reports, and pipeline dashboards.
Provide weekly and monthly performance updates to management.
Document client feedback and suggest product improvements.
Key Responsibility Areas (KRA)
Sales Growth: Achievement of sales targets (monthly/quarterly/annual).
Market Expansion: Number of new accounts acquired and industry verticals penetrated.
Client Retention: Repeat orders and customer satisfaction scores.
Partner Engagement: Number of active channel partners onboarded.
Market Intelligence: Quality of competitor analysis and actionable insights.
Technical Support: Resolution time for client issues and successful demos.
Reporting: Accuracy and timeliness of sales reports.
Qualifications & Skills
Bachelor’s degree in engineering/business; MBA preferred, but experience will be valuable.
2–3 years of experience in industrial equipment sales (preferably CNC/automation).
Strong technical understanding of CNC cutting machines.
Excellent communication, negotiation, and presentation skills.
Ability to travel extensively.
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits:
Cell phone reimbursement
Paid time off
Experience:
CNC Cutting Machine: 2 years (Preferred)
Willingness to travel:
100% (Required)
Work Location: In person
Questions about this role
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