Senior Solution Consultant

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Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Job Description Summary

We believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives.

At Salesforce Professional Services organization, we focus on delivering Salesforce's world-class product and project offerings to ensure customers are getting the most out of the Salesforce Platform. Our team is made up of thousands of the world’s leading Salesforce experts.

Come and be part of our team! details below and apply if you feel this opportunity is for you!

YOUR IMPACT: Responsibilities

We are looking for star implementers! You will be responsible for the successful development of Salesforce solutions for our customers. These technologies include but are not necessarily limited to Salesforce.com . Some of the names that might ring a bell are APIs, Apex, Lightning Web Components, Mobile Development Technologies, Integration, ETL, and low code configurations (Point and click). Here are some main responsibilities of the role:

Manage the implementation of standard configurations and custom development, and data migration elements of a Salesforce implementation;

Develop and deliver implementation to our customers, following solutions designed by our architectural layer;

Understand a project's needs and deep dive to debug technical implementational issues;

Liaise with Salesforce product teams to support client implementations;

Work in an agile and collaborative environment and following our methodology;

Working remotely, while collaborating with global teams for delivery across geographies.

MINIMUM QUALIFICATIONS

Basic understanding of any programming language. JavaScript, Java, and Apex are preferred;

Basic front-end development skills (HTML/CSS/JavaScript) LWC is a plus;

Basic understanding of a version control system, Git is preferred;

Familiarity with branching model. Git Flow is preferred;

Proven analytical and problem-solving skills;

Basic understanding of REST and SOAP API;

Basic understanding of Agile methods;

Basic knowledge of Salesforce settings and tools, such as Lightning App Builder, Flow, etc., is a plus;

Salesforce Associate Certified/Admin and being Ranger in Trailhead is a plus;

Your spoken English and Spanish language skills will be essential in keeping customers informed of progress and dealing with any concerns.

Soft-Skills

Project skills

Commitment to time and tasks

Effective communication

Empathy

Work well in group

Organization or planning

Flexibility

Desire to work in a fast-paced, challenging environment

Highly motivated and results-oriented

Active listener and Excellent communications skills

OUR TEAM VALUES

TRUST: Trusts the company’s core values; shows integrity, transparency, and reliability

LEADERSHIP: Be a great manager, focused on people development and wellbeing

TEAM PLAYER: Proficient at collaboration and working with members of a team

COMMUNICATOR: Speaks and writes with clarity, brevity, and purpose; explains the area of expertise clearly and confidently to others; influences and engages C-Level with authority and confidence

LEARNER MINDSET: Proactively looks for knowledge and ways to learn continuously, influencing positively the learning environment

ACTIVE LISTENING: listening actively with empathy and taking actions based on feedback

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

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