Product Manager

eMed is seeking a Product Manager to lead strategy, discovery, and execution for its high-impact digital health app that advances access to care. This role owns complex product areas spanning multiple teams and initiatives, driving clarity in ambiguous problem spaces and ensuring solutions deliver meaningful value to our patients and our B2B partners.

As a member of the Product organization, you will operate at both the product and portfolio level—shaping strategy, aligning stakeholders, and guiding execution—while serving as a trusted partner to executive leadership. This role emphasizes product thinking, customer outcomes, and strategic decision-making, with delivery excellence as a means to achieving impact.

Please note: This role will be office based, Monday to Friday, 9am to 6pm. We are based in Euston, London

WHAT YOU WILL WORK ON:

Product Strategy & Ownership

Shape the product vision, strategy, and roadmap for complex product domains across eMed’s platform

Translate company goals into clearly defined product outcomes, initiatives, and success metrics

Make strategic prioritization decisions across multiple initiatives based on customer value, business impact, and feasibility

Discovery & Customer Value

Lead product discovery through user research, data analysis, and close collaboration with clinical, operational, and commercial partners

Write clear product requirements, user stories, and acceptance criteria

Partner with Engineering and Design to ship high-quality, scalable solutions using Agile methodologies

Balance speed, quality, compliance, and technical constraints in decision-making

Deeply understand patient, provider, and internal workflows to identify high-leverage opportunities

Ensure solutions are validated, outcome-driven, and aligned with real user needs

Cross-Functional Execution Leadership

Partner with Engineering and Design to deliver high-quality, scalable solutions

Provide clarity on what to build and why, while empowering teams on how to deliver

Navigate tradeoffs across scope, timing, quality, and compliance to maximize product impact

Portfolio & Initiative Leadership

Lead multi-team product initiatives, ensuring alignment across dependencies and shared goals

Contribute to portfolio-level planning, sequencing work to balance strategic bets, platform investment, and near-term outcomes

Identify and proactively address risks and constraints that could impact product success

Healthcare, Quality & Compliance

Collaborate with Clinical, Regulatory, and Legal teams to ensure products meet healthcare, privacy, and safety requirements

Incorporate compliance and clinical considerations into product strategy—not as afterthoughts

Champion high standards for quality, reliability, and trust across the product experience

Data, Metrics & Outcomes

Define KPIs that measure customer value, product adoption, and business impact

Use data to evaluate performance, inform iteration, and guide roadmap decisions

Communicate insights, learnings, and recommendations clearly to leadership

Leadership

Support product team and cross-functional partners

Raise the bar on product thinking, discovery, and execution across the organization

Contribute to improving eMed’s product practices, principles, and operating model

WHAT WE’RE LOOKING FOR:

10+ years of experience in product management or closely related roles

3+ years owning large, complex product areas or multi-team initiatives

Proven track record of delivering products with significant customer and business impact

Bachelor’s/Master's degree in computer science, engineering, business, or a related field required

Strong product judgment and strategic thinking

Excellent stakeholder communication and influence at the executive level

Deep understanding and experience with Agile principles and delivery frameworks

Comfort working with data, analytics, and reporting tools

Familiarity with CRM platforms (e.g., Salesforce) and operational systems

Experience in digital health, healthcare, diagnostics, or regulated industries (Desireable)

Familiarity with healthcare workflows and compliance considerations (Desireable)

WHAT WE OFFER:

Competitive salary

eMed flex-leave

5% employer pension contribution

Life Insurance 4x annual base salary

Health cash plan

Employee Assistance Program

Enhanced Maternity, Paternity and Adoption pay.

Health & Wellbeing resources

Eye care voucher reimbursement (up to £20)

Up to £80 towards noise cancelling headphones

Please note that offers of employment are subject to receipt of satisfactory references and a enhanced DBS check.

WORKING AT EMED

Whether you work in one of our amazing offices, clinics or part of our remote clinician workforce, eMed is highly collaborative and fun! You’ll have a chance to work in a fast-paced environment with experienced industry leaders. We have a learning environment where you can make an impact.

WHO WE ARE

At eMed our people aren’t just part of a team, they’re part of something bigger. We’re a vibrant community of creative thinkers and doers, forging the way for a new generation of healthcare. We’re only as good as our people. So, finding the best people is everything to us. We serve millions, but we choose our people one at a time…

DIVERSITY

We believe that difference inspires a better, healthier world. That’s why it’s at the heart of everything we do. From our people to our products, difference enriches every part of our business and creates a culture based on equality of opportunity, and in which all employees can progress their careers. We’re committed to creating an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, colour, religion, sex, pregnancy status, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, and any other characteristic protected by applicable law.