Critical Services Engineer
About the role
Critical Services Engineer – King’s Cross Estate Location
King’s Cross, London
Employment Type
Permanent | Full Time
About the Role
We are looking for an experienced Critical Services Engineer to join our team supporting the prestigious King’s Cross Estate .
This is a highly visible technical leadership role responsible for engineering governance, operational assurance, technical escalation support, quality assurance, and ownership of engineering standards across a complex critical environment.
You will act as a subject matter expert across critical infrastructure, driving reliability, engineering excellence, and continuous improvement across the estate.
Key Responsibilities Engineering Leadership & Technical Authority
Act as estate-wide Subject Matter Expert (SME) for critical engineering systems
Provide technical leadership across:
HV/LV systems
Generators
UPS
Cooling infrastructure
BMS
Fire systems
Water systems
Lead root cause analysis and technical investigations
Technical Triage & Incident Management
Manage technical triage for critical incidents and system failures
Support emergency response and fault diagnosis
Produce technical reports and recommendations
Engineering Compliance & Quality Assurance
Carry out engineering audits and quality inspections
Review MOPs, SOPs, RAMS, switching schedules and maintenance procedures
Ensure compliance with statutory and client engineering standards
Engineering Standards & Governance
Develop and maintain engineering procedures, policies and standards
Drive consistency and engineering best practice
Maintain document control and governance frameworks
Training & Development
Support and develop engineering competency frameworks
Deliver technical mentoring and workshops
Support Authorised Person development and competency assessments
Reliability & Continuous Improvement
Analyse asset performance and maintenance trends
Drive reliability and lifecycle improvement initiatives
Projects & Technical Support
Provide technical oversight across engineering projects
Review designs, commissioning activities and project handovers
Health & Safety
Ensure compliance with legislation and engineering standards
Support risk assessments and incident investigations
What We’re Looking For Qualifications & Experience
Degree or HND in Engineering / Building Services (preferred but not essential)
Strong experience within critical environments
Background in engineering governance and technical leadership
Experience developing engineering standards and procedures
QA/QS auditing experience
Strong stakeholder management capability
Core Competencies
Technical Excellence
Engineering Governance
Leadership
Quality Assurance
Risk Management
Continuous Improvement
Operational Resilience
Stakeholder Management
Success Measures
Performance in this role will be measured through:
Critical system uptime
Audit compliance
Defect closure rates
Training completion
Reduction in repeat failures
Client satisfaction
If you’re looking to take ownership of engineering excellence within a flagship critical environment, we’d love to hear from you. #BGISUK
Questions about this role
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