Software Engineer III - Smartdesk

At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play. We're building the definitive platform for intentional living, connecting people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers businesses and individuals, making it effortless for aspirations to become actions. Join us in reshaping technology's role to foster meaningful, real-world connections.

Mindbody equips wellness entrepreneurs with technology to support thriving businesses and create exceptional experiences. Innovation and curiosity drive our culture, connecting businesses and individuals through cutting-edge solutions. Join us if you're passionate about enhancing wellness through technology.

The Role You'll Play:

At Playlist, we're reimagining how technology can foster meaningful, real-world connections. As a Senior Software Engineer on the SmartDesk team, you'll be at the forefront of building an AI-powered front desk assistant that transforms how wellness businesses communicate and operate.

Crafting end-to-end AI-powered experiences that seamlessly connect wellness businesses with their clients

Designing and implementing robust web and messaging services that power conversational and workflow automation

Integrating large language models (LLMs) and generative AI frameworks with a laser focus on safety, reliability, and user trust

Collaborating closely with product, design, and applied AI teams to transform complex challenges into intuitive solutions

Architecting scalable systems across frontend, backend, and integration layers

Mentoring teammates through thoughtful code reviews and technical guidance

Turning cutting-edge AI capabilities into practical, user-centric product features

Driving technical excellence by making pragmatic engineering decisions that balance innovation, quality, and time to market

You'll drive innovation by:

Crafting end-to-end AI-powered experiences that seamlessly connect wellness businesses with their clients

Designing and implementing robust web and messaging services that power conversational and workflow automation

Integrating large language models (LLMs) and generative AI frameworks with a laser focus on safety, reliability, and user trust

Collaborating closely with product, design, and applied AI teams to transform complex challenges into intuitive solutions

Architecting scalable systems across frontend, backend, and integration layers

Mentoring teammates through thoughtful code reviews and technical guidance

Turning cutting-edge AI capabilities into practical, user-centric product features

Driving technical excellence by making pragmatic engineering decisions that balance innovation, quality, and time to market

The Experience You’ll Bring:

2-3 years of Senior-level experience building full-stack features for SaaS products

Proven track record of developing user-facing web applications and supporting APIs

Expertise in designing and shipping AI-powered features in production environments

Strong experience with distributed systems, third-party integrations, and messaging platforms

Proficiency in making architectural decisions that balance technical debt, innovation, and business needs

Deep understanding of engineering fundamentals, including testing, observability, and maintainability

Exceptional communication skills with the ability to collaborate across multidisciplinary teams

Comfort navigating ambiguity and rapidly learning emerging technologies

Technologies You'll Use:

LLMs and Generative AI Frameworks

AWS (ECS, SQS, RDS)

Python

TypeScript / JavaScript

React / Next.js

It is Playlist's intent to pay all Team Members competitive wages and salaries that are motivational, fair and equitable. The goal of Playlist's compensation program is to be transparent, attract potential employees, meet the needs of all current employees, and encourage Team Members to stay with our organization. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, depth of experience, certifications, and specific work location.

The base salary range for this position in the United States is $114,000 to $152,000 USD. The total compensation package for this position may also include a performance bonus, benefits and/or other applicable incentive compensation plans.

Have we piqued your curiosity?

Sound like the role for you? We’d love to hear from you! Even if you’re not 100% sure about potential fit, we still encourage you to apply. We’re looking for the right person, not the perfect series of checkboxes.

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Note: This description outlines key responsibilities but isn’t intended to cover every task or duty. Additional responsibilities may be assigned as needed to support the team and business goals.