Senior Project Manager

About Position:

We are seeking an experienced Senior Delivery Manager to lead and oversee end-to-end IT service and program delivery with a strong focus on data platforms and production support governance. This role involves managing large-scale delivery engagements, ensuring operational excellence, and aligning delivery outcomes with business objectives. The ideal candidate will have strong leadership experience in service/program/data delivery, expertise in ITIL processes, and the ability to drive high-quality delivery in complex enterprise environments.

Role: Senior Delivery Manager (SDM)

Location: Pune

Experience: 10+ Years

Job Type: Full Time Employment

What You'll Do:

10+ years of IT delivery experience, including 3–5+ years in Service / Program / Data Delivery leadership roles

Proven track record in production support governance, covering incident, problem, change, and release management

Strong exposure to SAP ECC/BW ecosystems, including ABAP-based data extraction and integrations

Experience overseeing BI/reporting platforms such as Power BI and SAP BusinessObjects

Expertise You'll Bring:

Working knowledge of ITIL frameworks (certification preferred)

Strong grounding in data governance, data quality, and reconciliation frameworks

Familiarity with Data Ops/DevOps practices for scalable data pipelines

Excellent stakeholder management, with the ability to engage and influence senior customer leadership

Demonstrated strength in RCA, risk mitigation, escalation management, and service excellence

Benefits:

Competitive salary and benefits package

Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications

Opportunity to work with cutting-edge technologies

Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards

Annual health check-ups

Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

We support hybrid work and flexible hours to fit diverse lifestyles.

Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.

If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

Let’s unleash your full potential at Persistent - persistent.com/careers