Operations Manager

Overview:

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Responsibilities:

MV Transportation is seeking an Operations Manager for proposed business who will provide support, leadership and direction to assigned operating location to ensure delivery of annual business plans. He/she will control the daily operation of our transportation contract, in compliance with the policies of the contracting agency and in conformance with company procedures. The Operations Manager is primarily responsible for but not limited to:

Effectively manage on-time performance and driver availability.

Effectively manage customer relations through both direct contact and outreach programs.

Identify, select, train and mentor location staff.

Effectively and frequently communicate with location staff and support team members.

Assist in overseeing safety and training programs, plans and processes to ensure compliance with company, contract and regulatory requirements.

Contributes to maintain the safety culture of the division.

Maintain client contact routinely to meet or exceed expectations.

Assist with conducting periodic departmental audits.

Daily, weekly and monthly review of key operational metrics.

Implement, promote and adhere to company policies and procedures.

Participates in location labor and employee relations activities.

Qualifications:

Talent Requirements:

Must have one (1) to three (3) years of management experience in a similar sized airport, transit, or shuttle environment.

Airport experience preferred.

The ideal candidate would have experience in scheduling and personnel management and training.

Must be able to work independently and have strong written and verbal skills.

Knowledge of the contractual obligations is a must to perform this job correctly.

Knowledge of company policy assures that the field operator is using consistent measures to assess a drivers’ activity.

Experience managing fast paced environment.

Starting salary range: $76,000 - $94,000

Healthcare Benefits

PPO Medical (Spouse, dependent children)

Medical HSA (Spouse, dependent children)

Prescription (Spouse, dependent children)

Dental (Spouse, dependent children)

Vision (Spouse, dependent children)

Telemedicine

FSA

HSA

Life

AD&D

Group Accident

Critical Illness

Hospital Indemnity

LTD

STD

EAP

Retirement Benefits

Company Offered 401(k)

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

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