Key Holder/ Sales Assistant

Jonathan Adler is a home furnishings and design company dedicated to bringing Modern American Glamour to our Clients’ lives. Our showroom culture is built upon excellence on all levels: excellence in selling, excellence in Client Service, excellence in showroom presentation- these are just a few of the characteristics of a successful showroom. We foster an energetic, creative and fun working environment, as these descriptors reflect the product we sell and the personality of Jonathan Adler himself. We are passionate about the craft and story behind each item we design and sell and are committed to sharing the story with our Clients. Job Overview:An Key Holder is responsible for assisting the store management team in establishing and maintaining Client Services, ensuring maximum sales and profitability through merchandise, inventory, and expense control, human resources management, and managing operating costs and shrinkage. A Key Holder is responsible for assisting the store management team in driving business through excellence in networking with and selling to interior design and retail clients alike. The Key Holder is tasked with developing new relationships, repeat sales and furniture business with designers, B2B, B2C and end users, with an additional focus on the residential, commercial, and small business markets while upholding excellent Client service and assisting in general showroom functioning. They will aim to maximizing sales and profitability through merchandise and inventory control as well as ensuring we minimize shrinkage. Essential Functions:

Grow designer and retail Client base.

Establish lasting design and retail Client relationships through outreach and follow up, including in-home design consultations.

Partner with the showroom team to achieve and exceed the goals of the showroom.

Uphold best-in-class service and selling standards.

Attend relevant industry events to network and develop Client base.

Perform store opening and closing duties, including making bank deposits and assist store management team in daily store operations.

Accurately execute operational tasks such as ringing sales, receiving stock, shipping merchandise and maintaining the standards of the showroom.

Follow up on all orders, order flow, receipt of goods, transfers and trouble shoot when necessary to solve issues.

Participate in special showroom functions as directed by the showroom manager. This includes showroom upkeep and maintenance, floor sets, Client events, team meetings and physical inventory.

Work on any other responsibilities as assigned by management.

Work on special projects as needed.

Essential Skill Requirements:

Proven ability to deliver excellent client service while delivering sales goals

Proven ability to “close the sale”

Polished verbal and written communication

Ability to follow direction and work as part of a team – able to lead the sales team as needed

Outstanding problem solving, interpersonal, and time management skills

Excellent at building relationships both internally and externally

Ability to problem solve - anticipate challenges, ask questions and react accordingly

Proficiency at multi-tasking, prioritizing and organizing

Microsoft Windows proficiency, especially Word and Excel

Qualifications:

1+ years of retail management experience, 2+ years of retail client service and sales experience, 2+ years in interiors/home furnishing industry

Bachelors degree or higher in Interior Design a plus

Contemporary sense of style and culture

Strong contacts in and knowledge of local interior design community

Proven track record in accomplishing goals

Ability to work varied hours/days to oversee showroom operations

Self-motivated with strong leadership and team management skills

Team player, who can grasp and deliver the total goals for the store

A positive attitude

Job Types: Full-time, Commission, Permanent

Pay: £15.50 per hour

Benefits:

Casual dress

Employee discount

Store discount

Work Location: In person