Product Owner

Job Description

We are seeking an enthusiastic and detail-oriented Product Owner to join our dynamic team in Bengaluru, India. As a Product Owner, you will play a pivotal role in bridging the gap between our product vision and development execution.

The Product Owner will lead the development of fraud detection and prevention products within a FinTech environment. This role focuses on maximizing product value by defining and prioritizing features that reduce financial crime, improve customer trust, and meet regulatory requirements. You will work closely with engineering, data science, risk, and compliance teams to deliver scalable, real-time fraud solutions.

This is an excellent opportunity for a visionary professional who thrives in an agile environment and is passionate about building products that make a real impact.

Partner with Product Managers to develop, maintain, and communicate a clear and compelling product roadmap aligned with strategic business objectives

Create and prioritize a healthy, well-organized product backlog, ensuring all features and user stories are clearly defined with acceptance criteria

Write comprehensive user stories and conduct detailed requirements analysis to translate complex business needs into actionable development tasks

Define sprint goals and collaborate with development teams during planning activities to ensure clarity and alignment on deliverables

Conduct user journey mapping and usability testing to understand customer needs and validate product decisions with data-driven insights

Formally accept completed work and ensure it meets quality standards and acceptance criteria before release

Manage cross-team dependencies and communicate build progress, forecasted delivery timelines, and product performance to stakeholders

Support product discovery activities through elaboration of features from the roadmap, conducting ROI analysis to determine approval for build

Ensure Non-Functional Requirements are created, maintained, and tested against throughout the product lifecycle

Actively participate in agile ceremonies and scaled agile events, promoting agile values and driving continuous improvement through inspect and adapt cycles

Leverage business systems knowledge, industry requirements, and practical implications to support informed product priorities

Analyze product performance metrics and KPIs to recommend data-driven solutions and approaches to the Product Manager

Own the product vision and roadmap for fraud detection and prevention capabilities

Translate business, risk, and regulatory requirements into clear user stories and acceptance criteria

Manage and prioritize the product backlog based on fraud risk, customer impact, and ROI

Collaborate with data science teams on fraud models, rules engines, and machine-learning initiatives

Work closely with engineering teams to deliver real-time and batch fraud solutions

Partner with Risk, Compliance, AML, and Operations teams to ensure regulatory alignment

Define and monitor KPIs such as fraud loss reduction, false positives, approval rates, and customer friction

Support model lifecycle management (feature changes, monitoring, retraining, explainability)

Ensure solutions comply with regulatory and data privacy requirements (e.g., PSD2, GDPR, PCI DSS)

Qualifications

Education:

Bachelor's degree in any discipline, preferably in Business, Information Technology, or related field

Required Experience:

Proven experience in a Product Owner or similar product management role

Demonstrated experience working within a software or product development organization

Proven track record of successfully interfacing and collaborating with cross-functional teams including development, design, and business stakeholders

Experience working in an agile or scaled agile environment

Essential Skills & Knowledge:

Proficiency in writing clear, concise user stories with well-defined acceptance criteria

Expert-level backlog prioritization and management skills

Solid understanding of user journey mapping and process mapping techniques

Experience conducting or interpreting usability testing and user feedback

Comprehensive knowledge of agile ways of working, agile metrics, and sprint execution

Strong understanding of compliance, governance stewardship, and regulatory requirements

Ability to define and track success metrics and OKRs

Proficiency with work management tools such as JIRA, Azure DevOps (ADO), or similar platforms

Hands-on experience with collaboration tools such as Miro or equivalent

Excellent written and verbal communication skills

Strong analytical and problem-solving abilities with a data-driven mindset

Demonstrated stakeholder management and relationship-building capabilities

Proven experience as a Product Owner or Product Manager in FinTech or financial services

Hands-on experience with fraud detection and prevention systems

Strong understanding of card, payment, or digital fraud (e.g., transaction fraud, account takeover, identity fraud)

Experience working with data-driven products and analytics platforms

Solid knowledge of Agile/Scrum frameworks

Ability to work with technical and non-technical stakeholders

Strong prioritization and decision-making skills in high-risk environments

Preferred Skills & Knowledge:

Experience with user research methodologies and user behavior analysis

Knowledge of user feedback analysis and incorporation into product decisions

Understanding of product strategy and strategic planning

Familiarity with agile metrics tools and dashboards

Experience in financial services or fintech organizations

Certification in product management or agile methodologies (Scrum, SAFe, etc.)

Behavioral Attributes:

Demonstrates exceptional organizational and time management skills

Shows strong attention to detail and commitment to quality

Exhibits collaborative and inclusive approach to working with diverse teams

Displays innovative thinking and openness to new ideas and approaches

Maintains transparency and integrity in all communications and decision-making

Demonstrates resilience and flexibility in dynamic, fast-paced environments

Shows genuine customer focus and empathy for end-user needs

Exhibits goal-oriented mindset with strong drive to deliver results

Maintains a positive, enthusiastic attitude even in challenging circumstances

Demonstrates decisiveness and ability to make informed decisions under uncertainty

Shows willingness to accept feedback constructively and adapt accordingly

Actively supports and celebrates the success of team members

Additional Information

At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.