AI Product Strategist

Overview:

Be inspired. Be rewarded. Belong. At Emory Healthcare.

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

Comprehensive health benefits that start day 1

Student Loan Repayment Assistance & Reimbursement Programs

Family-focused benefits

Wellness incentives

Ongoing mentorship, development, and leadership programs

And more

This is a hybrid position requiring one day per week onsite every other week in our Atlanta based office on Northlake Parkway.

Description:

We are seeking an AI Product Strategist to join the cross-enterprise Emory Digital Artificial Intelligence team, reporting through the Chief Artificial Intelligence Officer for Emory University and Emory Healthcare. This role plays a critical part in supporting the development, implementation, and ongoing enhancement of predictive models and AI-driven platforms and applications across the enterprise. The AI Product Strategist serves as a product owner, scrum master, and business analyst, partnering with AI leadership, technical teams, and business stakeholders to define product strategy, manage delivery, and drive adoption. This role ensures AI products align with governance and measurement frameworks while delivering measurable operational, clinical, and organizational value.

You will work on a mixture of co-development and custom dev work while also playing a critical role on vendor assisted initiatives.

This position will work onsite 1 day/week every other week at our Northlake Parkway office location in Atlanta.

RESPONSIBILITIES:

Leadership and Product Strategy:

Develop and maintain product strategy and roadmap for one or more AI-enabled products in collaboration with AI leadership and stakeholders across Emory Digital and business units. Partner with governance and measurement teams to establish and track product KPIs, including ROI, patient outcomes, operational efficiency, and time savings. Plan and support product rollout and adoption activities, including demonstrations and training, in collaboration with AI leadership, product strategy peers, and Emory learning and development teams.

Product & Project Management:

Create and maintain product and project management deliverables to align stakeholders on vision, future-state workflows, and strategic objectives. Develop, manage, and prioritize product backlogs, including features, epics, and user stories, in collaboration with scrum team members, AI leadership, and product business owners. Partner with Emory's project and program management teams to ensure alignment with project governance, reporting, and delivery standards.

Business Requirements & Stakeholder Engagement:

Work with business leaders, team members, and stakeholders to understand pain points in existing technical solutions and manual processes. Gather and document functional requirements for AI applications and products and translate requirements into clear user stories and acceptance criteria. Collaborate with technical development and implementation teams to translate functional requirements into technical requirements and delivery tasks. Coordinate efforts to disambiguate requirements and perform root-cause analysis of product issues.

Agile Delivery & Scrum Leadership:

Serve as scrum master for assigned product teams, leading agile ceremonies including sprint planning, reviews, and retrospectives. Promote agile best practices and continuous improvement across product teams. Vendor Management Assist with vendor management activities related to AI products and platforms. Coordinate requests for vendor support as needed to ensure product success.

Communication & Change Enablement:

Partner with Emory marketing and communications teams to develop and deliver communications announcing product releases, new features, training opportunities, and project outcomes. Support adoption and change management activities to ensure successful implementation and sustained use of AI products.

PREFERRED QUALIFICATIONS:

Experience working on Epic AI agent workstreams

Education Master's degree in Business Administration, Computer Science, Healthcare Administration, or a related field

Experience: Minimum 3 years of additional relevant experience

Certifications: Project management, agile, product management, Lean Six Sigma, process design, design thinking, Azure, AWS, Epic, or related certifications

Knowledge, Skills, and Ability Requirements (Preferred):

Knowledge of healthcare industry operations and digital health, including AI-enabled applications.

Familiarity with governance and measurement frameworks for AI initiatives in enterprise environments.

Hands-on experience with AI/ML technologies, platforms, or data science tools.

Strong data visualization and reporting skills to communicate product performance and insights.

Experience driving product adoption and managing organizational change.

MINIMUM QUALIFICATIONS:

Education: Bachelor's degree in Business Administration, Computer Science, Healthcare Administration, or a related field

Experience: 2+ years of experience in a product, platform, or related program/project management role supporting the end-to-end product lifecycle of custom, semi-custom, and/or vendor-developed digital solutions

Knowledge, Skills, and Abilities (Required):

Experience working in an agile product development environment.

Experience developing product deliverables such as roadmaps, backlogs, process maps, workflow diagrams, and future-state vision artifacts.

Foundational understanding of AI and data science methodologies and concepts, with a strong interest in continuous learning related to artificial intelligence, machine learning, and DevOps/MLOps.

Strong analytical, organizational, and stakeholder management skills.

Additional Details:

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.