Vendor Management Operations Lead

Join Our Team

In 2025, USA Today recognized Primerica as a Top Workplace USA for the fifth year in a row, and Newsweek named Primerica one of America’s Greatest Workplaces for Diversity for the second consecutive year. In 2024, the Atlanta Journal-Constitution named Primerica as a Top Workplace for the eleventh consecutive year, and Forbes recognized Primerica as one of America’s Best Employers for Women for the fifth year in a row. In addition, for the tenth time Primerica has been voted a Best Employer by Gwinnett Magazine. Primerica is a great place to work! Join our team to experience what it’s like to work at “one of the best places to work in the metro Atlanta”.

About this Position

The Strategic Vendor Management Operations Lead serves as the operational right-hand leader to the SVP, Strategic Vendor Management. This role is responsible for orchestrating day-to-day SVM execution, maintaining operational discipline, and ensuring delivery against SVM goals and objectives.

The role leads standing cross-functional operating cadences, coordinates priorities across Sourcing Category Leaders, Procurement, Finance, Business Leaders, and the Enterprise Transformation Office (ETO). While SVM strategy ownership remains with the leader, this role ensures strategy is translated into consistent execution across the organization.

This role is hybrid in Duluth, GA.

This role is not eligible for sponsorship.

The salary range for this role is $110,000 - $125,000.

Responsibilities & Qualifications

Key Responsibilities

Lead day-to-day SVM operations, including intake, sourcing, procurement, and vendor management workflows

Drive operating cadence, backlog prioritization, and cost savings tracking aligned with Finance

Partner cross-functionally to align sourcing activity with business priorities and transformation initiatives

Optimize e-sourcing, guided buying, and catalog adoption to improve efficiency and compliance

Manage spend visibility, tail spend, and supplier performance to drive consolidation and value capture

Own operational dashboards, KPIs, and reporting to deliver actionable, executive-ready insights

Enable technology, automation, and continuous improvement initiatives across SVM

Oversee vendor performance and third-party risk compliance, escalating issues with data-driven recommendations

Required Qualifications

Bachelor’s degree required; MBA or equivalent preferred

7+ years of experience in vendor management, indirect procurement, or sourcing operations, with strong exposure to SaaS/technology environments

Proven leadership experience (3+ years) managing programs, teams, or operating models in cross-functional, matrixed environments

Demonstrated success building and scaling SVM/procurement operating models, governance frameworks, and end-to-end vendor lifecycle processes

Strong expertise in vendor performance management (KPIs, SLAs, scorecards), third-party risk, and regulatory compliance

Proven track record driving operational excellence, transformation initiatives, process standardization, cost optimization, and value realization

Strong financial, commercial, and analytical acumen with effective problem-solving and decision-making skills

Ability to influence senior stakeholders and lead complex initiatives across IT, Finance, Legal, Procurement, and Risk

Familiarity with procurement, vendor management, and CLM systems; relevant certifications (e.g., CIPS, CPSM, CSCP, CTPRP, PMP, Lean Six Sigma, ITIL) preferred

Preferred Qualifications

MBA or advanced degree

Experience in financial services or other regulated environments

Experience supporting enterprise transformation or operating model changes

Expertise in SaaS vendor optimization, licensing strategies, or enterprise platforms

Experience with procurement and CLM technologies (e.g., Coupa, Ariba)

Relevant certifications (e.g., CIPS, CPSM, ITIL, Lean Six Sigma)

Strong executive presence with ability to influence senior stakeholders and drive alignment

FLSA status:

This position is exempt (not eligible for overtime pay):

Yes

Our Benefits:

Day one health, dental, and vision insurance

401(k) Plan with competitive employer match

Vacation, sick, holiday and volunteer time off

Life and disability insurance

Flexible Spending Account & Health Savings Account

Professional development

Tuition reimbursement

Company-sponsored social and philanthropy events

At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.