Operations Systems Specialist

Overview:

PITT OHIO is a family-owned transportation company with a long-standing commitment to safety, service and respect for our employees. We are currently seeking individuals to join our team as an Operations Systems Specialist at our Pittsburgh, PA location. PITT OHIO offers career opportunities within a company that values hard work, teamwork and integrity.

What PITT OHIO Offers

Competitive pay

Excellent benefits including medical insurance with no weekly premiums, dental, vision, 401(k) and profit sharing

Paid time off and holiday

A respectful, people first work environment

Well-maintained equipment & modern facilities

If you’re looking to join a company with a strong culture and a commitment to its employees, PITT OHIO is the place for you.

Responsibilities:

Support terminal personnel when issues arise

Collaborate with cross-functional teams to ensure technology-based solutions are implemented and corporate wide improvements are realized

Ensure that newly developed solutions or enhanced applications are thoroughly tested, documented, and appropriate feedback is provided to IT and partnering companies

Assist with device management and troubleshooting

Collaborate with the Engineering team to gather and document Business Requirements for new systems and/or enhancements

Help manage and maintain relationships with vendors, ensuring that services and products meet organizational needs

Train and mentor staff on new process changes and technology-based initiatives

Develop strategies and plans to assure sustainability of improvements

Monitor and report progress on projects and performance to senior management

Identify and recommend improvements to organizational processes and methods

Remain flexible to additional responsibilities as required; react to change effectively and handle other essential tasks as assigned

Other Duties

Assist with various IT&S/Operations projects as needed

Develop and maintain process documentation to support process improvement

Travel to terminals in the network to observe operations and recommend improvements

Collect and review PowerBI KPI reports to support project initiatives

Support other Engineers in the department

Qualifications:

Bachelors Degree in Information Technology, Engineering, Business Management or another related discipline

Associate degree with 2 – 5 years of work experience in LTL Operations or Logistics may also be considered

Must possess a strong understanding of business processes

Excellent communication and interpersonal skills

Ability to work collaboratively with cross-functional teams

Previous business software testing experience is preferred

Strong analytical and problem-solving skills

Outstanding time management and organizational skills to meet multiple deadlines

Must be competent and proficient in Microsoft Office Software products

Persuasive presentation skills

Travel up to 50% is required

Hours of work must be flexible, including weekends and evenings

Commitment to continuous learning and improvement

Fluent command in the English language is required to efficiently communicate with internal and external customers

Working Conditions

Candidates must be able to efficiently communicate, observe operations facilities and activities, and learn our business from the "trenches".

Sedentary work - exerting up to 10 pounds of force occasionally and/or negligible amount of forces frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Walking and standing are only required occasionally.

Close visual acuity is required to perform activities such as preparing and analyzing data and figures, viewing computer terminal, and extensive reading.

Typical exposure to interior environmental conditions like air conditioning and dust; no substantial exposure to adverse environmental conditions.

Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers.

Talking and hearing required to communication with and listen to others to share or receive information. Occasionally exposed to noise including telephone, office machinery, and conversations of others.