Product Manager

Position - Product Manager / Senior Product Manager

Job Role - Product Management Team - Platform Product

Location - Gurgaon

About Tata 1mg

Tata 1mg is India’s leading consumer healthcare platform. It aspires to be the trusted health partner for all Indians and its mission is to make healthcare accessible, understandable, and affordable. Leading the chart as one of the top consumer health platforms through e-pharmacy, e-diagnostics, e-consulting and offline stores, it is also one of the most preferred pharmacy and diagnostic partners for the leading hospitals in India. It enables consumers to learn more about

their medicines and find more cost-effective substitutes. Tata 1mg is an initiative taken in the spirit of public service with a vision to empower Indian consumers and caregivers to select the most appropriate healthcare service at the best possible prices.

Know more about us : https://www.1mg.com/aboutUs

About the Team

The Platform Product team builds shared capabilities that power Tata1mg’s core customer journeys across multiple verticals. We work at the intersection of product, design, engineering and data science to create reusable building blocks that scale across surfaces while keeping the customer experience simple and trustworthy.

What you will do:

• Own the product road-map for Search & Discovery across Tata1mg, spanning query understanding, retrieval, ranking and result presentation.

• Partner with data science and engineering to improve relevance using signals such as intent, personalization and context while maintaining explain-ability and trust.

• Define and improve key search KPIs (e.g., success rate, CTR, add-to-cart, conversion, zero-result rate) through experiments and iterative shipping.

• Build a robust evaluation framework for relevance: golden sets, offline metrics, online A/B tests, and continuous monitoring of regressions.

• Drive enhancements like auto-complete, facets/filters, synonyms, spell-correction, and merchandising controls to support business goals without degrading user experience.

• Work with domain teams (Pharmacy, Labs, Speciality Pharma) to model content and metadata needed for high-quality retrieval and ranking.

• Explore practical AI/LLM use-cases (e.g., query rewriting, intent classification, conversational discovery, better null-result handling) and drive responsible adoption.

• Translate ambiguous problems into crisp PRDs, align stakeholders, and lead cross-functional delivery from discovery to launch.

What are we looking for:

• 3-7 years of product management experience, with at least 2 years in consumer internet / B2C product management.

• Must have hands-on experience in Search / Information Retrieval concepts such as relevance, retrieval, ranking, query understanding or similar areas.

• Strong comfort with data and experimentation: defining metrics, running A/B tests, interpreting results, and making trade-offs.

• Ability to work closely with engineering and data science teams; familiarity with ML-driven products and model iteration cycles.

• Excellent communication and stakeholder management; can build alignment and drive execution across multiple teams.

• Structured thinking, strong analytical skills and a bias for action.

• Good to have: exposure to AI/LLMs (prompting, evaluation, safety considerations, or production LLM features).

Why join us?

Tata1mg provides one of the most exciting and high growth environments to work in. You get the added benefit of working in a prestigious legacy brand like Tata and a highly dynamic and versatile startup like 1mg. The leadership of Tata1mg is determined to make it one of the best places to work.

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