Smart 3D Application Analyst
About the role
At Air Products, we reimagine what’s possible. By tapping into the motivation of our people and our collective experience, we create the ideas and innovations that drive us forward. When we come together – where every voice is heard and everyone knows they belong and matter – we create solutions that launch people into space, support lifesaving care in hospitals, and enable the construction of groundbreaking, world scale production facilities.
Reimagine What’s Possible
At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse, and most profitable industrial gas company in the world.
We’re making a significant investment in our people and systems to strengthen our digital foundation, drive business optimization and enhance our customer experience. If you are passionate about achieving these goals as well, we would like you to consider joining our team!
Reimagine What’s Possible
Air Products and Chemicals, Inc. (NYSE:APD), a Fortune 500 manufacturer of industrial gases, has an immediate opportunity for a Smart 3D Applications Analyst.
We are seeking a talented and enthusiastic Smart 3D Application Analyst to join our dynamic and thriving global support. This global team provides customer and technical support through analysis and problem solving to facilitate installation, implementation, maintenance, education, and documentation of a variety of software technologies. This application analyst will initially focus on supporting and developing Smart 3D, however it is expected the analyst will develop knowledge of additional applications, resulting in broader growth opportunities.
As a Smart 3D Application Analyst, you will:
Be the “front line” client support for a variety of engineering design engineering design applications, with an initial focus on Smart 3D.
Maintain Smart 3D computing environments through installation and administration of Smart 3D applications, host servers and databases.
Work with other SmartPlant Analysts and Engineering teams to provide additional testing, training, troubleshooting and documentation in respect of Smart 3D.
Work with other SmartPlant Analysts and Engineering teams to investigate, test, and deploy new applications and technologies to benefit the design engineering community.
Document work processes for all levels of Smart 3D use and support (end users and other CAD systems specialists).
Communications, coordination, documentation, minor project management and advanced troubleshooting.
As a Smart 3D Application Analyst, you will have:
An Engineering Degree (or equivalent: specialized training, certification, or appropriate work experience).
Experience supporting Smart 3D for 10+ years.
Experience with a Smart Enterprise integrated tool environment.
Experience using or supporting one or more of the following tools: SmartPlant PID, SmartPlant Foundation, Bentley MicroStation preferred, but not required.
Experience working in a Citrix environment.
An ability to independently assess and prioritize competing urgent issues, whilst identifying areas for improvement in design processes and assisting in creating and implementing said solutions.
General understanding of Information Technology (IT) infrastructure and processes.
We are the world’s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future.
At Air Products, we work in an environment where we put safety first, diversity is critical, inclusion is our culture, and each person knows they belong and matter. To learn more, visit About Air Products.
We offer a comprehensive benefits package including paid holidays and vacation, affordable medical, dental, life insurance and retirement plans. You will be eligible for benefits and also be 100% vested in your retirement benefits on your first day of employment. This role is eligible for Vehicle Reimbursement Program.
Air Products is committed to working with and providing a reasonable accommodation to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation to search for a job opening or to submit an online application, please e-mail us at talent@airproducts.com. General application status inquiries are not answered by this mailbox rather you’ll receive an e-mail directly from our Career Center and/or the Talent Acquisition Specialist.
Founded in 1940, Air Products is a world-leading industrial gases company and has a proud history of innovation, operational excellence, with an unwavering commitment to safety and environmental stewardship. Working together, we are taking our passion and diverse backgrounds forward to reimagine what’s possible and generate a cleaner future for our customers, our communities, and the world.
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