Business Process Analyst

Job Requisition ID #

26WD98402

Business Process Analyst (BPA)

Position Overview

Are you passionate about customers and optimizing the business processes necessary to help them imagine, design, and make a better world? Do you pride yourself in creating process documentation that can be consumed at all levels within an organization? Are you inspired by process simplification and efficiency? If yes, you may be a good fit for Autodesk's Business Process & Excellence Team.

You are an experienced analyst eager to establish robust business process improvement standards to support our efforts to grow Autodesk's GTM Operations.

About the Team

The Business Process & Excellence Team is a dynamic group of experts responsible for driving operational excellence across Autodesk's GTM organizations by partnering with program leaders to ensure strategic projects and programs are delivered according to established project management, readiness, and business process frameworks.

Responsibilities

Be able to identify the impact on internal business processes from Company Strategic Initiatives

Design, maintain, and evolve business process maps according to Growth and Transformation programs

Support business process owners in their efforts to create, optimize, and automate our services

Facilitate process workshops with cross Organization audience

Observe processes in action

Solve process-related problems and advise the Program team on recommendations

Identify Process Performance Indicators and be able to measure them

Measure and report on process effectiveness and ensure processes are supporting the evolution of company goals

Leverage Autodesk standards—brand assets, experience, processes, tools, teams

Partner with our readiness teams, as needed, to be sure our teams are prepared for changes to our processes or how we govern them

Minimum Requirements

3+ years of business process mapping or re-engineering or similar experience

Expert skills with process mapping software (e.g., Visio, Lucidchart, etc.) and methodologies (e.g., BPMN, EDP, etc.)

Ability to understand process details and how they link to our strategy and goals

Facilitate working sessions and drive outcomes

Able to initiate and nurture relationships at all levels

Proficiency in English

Preferred Qualifications

You have experience with Business Process Management Platform (e.g. Signavio, Nintex, etc.)

You have experience with PowerBI and extracts insights from dashboards

You have knowledge of enterprise contact centers and CRM systems (e.g., Salesforce, etc.)

You have sales, customer success, or customer support experience

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Diversity & Belonging

We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

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