Senior Administrator - Northwood (Full Time)

We are proud to say that Bartra Healthcare is a group of premium quality nursing homes each of which provides individualised care in a safe, friendly and comfortable environment where all of the needs of our residents are met.

Being a great place to work is the difference between being a good company and a great company and we strive every day to nurture a culture of honesty, respect, enthusiasm and teamwork.

We are currently recruiting for Full-Time Senior Administrator for ourNorthwood Nursing Home, Santry, D09 H32H

Responsibilities:

Management and supervision of electronic correspondence and communications with staff, residents and their families

Management of Appointments & Calendars

Operation of Time Management System Operations- TMS for the location.

Supervision and management of Regular staff file audits

Responsible for managing the Bartra Healthcare individual Location’s accounts within agreed Company guidelines and policy to minimize the risk of potential bad debt.

Ensuring the receptionist maintains and operates the Healthcare system within Company guidelines regarding customer care, communications, queries and invoice to ensure optimum quality customer service.

Ensuring all administrative duties of receptionist and Junior administrators are carried out in line with Company procedures to maintain optimum efficiency of operations and customer service, including management of staff rotas and absence planner.

Ensuring Health & Safety standards are maintained to ensure the Company is in line with legislation and to comply with Company policy.

HR Responsibilities and Duties

Receiving and responding to general/basic HR queries from employees.

Preparing employee correspondence and documentation.

Providing administrative support to recruitment & selection, including placing adverts, communicating vacancies, setting interviews, and preparing interview documents when requested

Supporting regulatory compliance requirements for new staff.

Preparation of offer and contract documentation.

Provide administrative support to various HR systems processes, policies and projects.

Payroll and Administrative Responsibilities

Management of Payroll Returns - Manual

Support with Management of Accounts Payable

Management of Travel Expenses and Returns

Management of Reimbursements and wage Accruals on weekly or Monthly basis as applicable

Receptionist Responsibilities

Meet and greet all visitors in a pleasant and welcoming manner.

Answer all phone calls and record messages correctly and provide messages (written & email) for Home Manager left in their office before he/she commences work the following morning.

To direct visitors and/or authorised workmen to the appropriate area(s) as requested.

Occupancy & Marketing

To answer Enquiries

To Assist with Visitor tours

To assist the home manager by arranging teas and coffee

Maintain Chiropody cards and updating Healthcare System

Resident Surveys, checking all received, sorting and leaving ready for the administrator to send to the support office.

Archiving of resident files.

Eligibility criteria/ Qualifications and/or experience

Qualifications:

Minimum QQI Level 5/Diploma in Administration or relevant discipline

Associate or bachelor's degree in communications or business.

Essential Criteria:

Experience with Microsoft Office and typing.

Excellent communication and interpersonal skills.

Organized and resourceful.

Customer-focused.

Active listener.

Flexibility/adaptability

Excellent written /numerical/analytical skills

Strong IT Skills

Highly organised

Please Contact hr@bartrahealthcare.ie for full job description

Benefits:

HSF Health Plan

Education Support

Employee Assistant Programme

Length of Service Reward

Birthday Reward

Subsidised Meals

Bike to Work Scheme

Overtime Bonus

On site parking

Bartra Healthcare is an equal opportunities employer

Job Type: Full-time

Pay: From €18.00 per hour

Work Location: In person