Hotel General Manager

General Manager, Parkview Hotel, Newtownmountkennedy, Co. Wicklow

Salary: €75,000 + Performance Bonus Location: Newtownmountkennedy, Co. Wicklow Job Type: Full-Time, Permanent

Lead One of Wicklow's Premier Hospitality Destinations

The Parkview Hotel is seeking an ambitious, commercially focused, and highly motivated General Manager to lead our team and drive the continued success of the business.

This role is ideally suited to an experienced Hotel General Manager, but we would also welcome applications from exceptional Assistant General Managers, Operations Managers, or Deputy General Managers who are ready to take the next step in their career.

As General Manager, you will have full responsibility for the day-to-day operation and overall performance of the hotel, including accommodation, food & beverage, events, weddings, and conferencing. You will lead from the front, inspire your team, and ensure the hotel continues to deliver outstanding guest experiences while achieving ambitious commercial targets.

Key Responsibilities

Commercial & Financial Leadership

Take full ownership of the hotel's financial performance.

Deliver agreed revenue, profitability, and EBITDA targets.

Prepare and present monthly management accounts, forecasts, budgets, and KPI reports.

Monitor labour costs, departmental profitability, GP margins, and operating expenses.

Identify opportunities to improve efficiency, profitability, and guest satisfaction.

Revenue Management

Work closely with reservations and revenue management teams to maximise room occupancy, ADR, and RevPAR.

Analyse market trends, competitor activity, and demand patterns.

Develop pricing and promotional strategies to maximise accommodation revenue throughout the year.

Food & Beverage Operations

Oversee all food and beverage operations, including the hotel's restaurant, lounge, bar, and event catering activities.

Drive sales growth while maintaining exceptional service standards.

Work with department heads to improve margins, control costs, and enhance guest experience.

Ensure all food safety, licensing, and compliance requirements are met.

Weddings, Events & Functions

Drive growth within the hotel's weddings, events, and conference business.

Develop strategies to increase bookings and maximise utilisation of the hotel's function facilities.

Build relationships with local businesses, wedding planners, corporate clients, and community organisations.

Ensure flawless delivery of all events and functions.

Sales & Marketing

Work with internal and external marketing partners to develop and execute marketing strategies.

Enhance the hotel's online presence, reputation, and direct booking performance.

Identify new business opportunities and revenue streams.

Act as a brand ambassador within the local community and wider hospitality industry.

People Leadership

Recruit, develop, and retain high-performing teams.

Lead and mentor departmental managers.

Foster a positive, professional, and guest-focused culture.

Ensure compliance with employment legislation, company policies, and best practice HR procedures.

Guest Experience

Maintain exceptional standards across all areas of the hotel.

Monitor guest feedback and online reviews.

Resolve escalated guest issues professionally and effectively.

Drive a culture of continuous improvement and service excellence.

The Ideal Candidate

We are looking for a commercially minded hospitality professional who combines strong operational expertise with excellent leadership and financial acumen.

Essential Requirements

Minimum 3 years' experience in a senior hotel management role.

Strong food & beverage operational experience.

Proven experience managing hotel accommodation and room revenue performance.

Strong understanding of revenue management principles.

Demonstrated financial management and reporting experience.

Experience managing budgets, forecasts, labour costs, and departmental profitability.

Strong leadership and people management skills.

Excellent communication and stakeholder management abilities.

Proven track record of delivering commercial growth and operational improvements.

Full eligibility to work in Ireland.

Desirable

Previous General Manager experience within a hotel environment.

Experience managing wedding and large-scale events businesses.

Sales and marketing experience.

Knowledge of hotel PMS and revenue management systems.

Third-level qualification in Hospitality Management, Business, or a related discipline.

What We Offer

Competitive salary of €75,000 per annum

Performance-related bonus based on clearly defined and achievable KPIs

Opportunity to lead a well-established and respected hotel

Career progression within a growing hospitality group

Ongoing professional development and support

A dynamic and collaborative working environment

If you are an experienced hospitality leader looking for your next challenge, or an ambitious Assistant General Manager ready to step into your first General Manager role, we would love to hear from you.

Join us and play a key role in shaping the future success of the Parkview Hotel.

Pay: From €75,000.00 per year

Benefits:

Bike to work scheme

Company pension

Employee discount

Food allowance

On-site parking

Sick pay

Work Location: In person