IT & Continuous Improvement Assistant
Skills
About the role
Reports to: Continuous Improvement Lead
Job Purpose: Support the day-to-day IT needs of the factory while assisting with continuous improvement, digitalisation, training and process standardisation projects
Responsibilities associated with this role include, but are not limited to:
Basic IT Tasks:
Provide first-line support for IT-related issues within the factory environment
Troubleshoot hardware, software, printer, scanner, mobile device and basis network issues
Escalate complex issues to Group IT or external providers where required
Support users with Microsoft 365, shared drives, factory systems and standard business applications
Assist with routine IT checks, updates and maintenance activities in line with company procedures and Group IT guidance
Support the development and testing of simple automation, reporting and data exchange improvements between existing factory systems
Continuous Improvement & Digitalisation Support:
Support continuous improvement projects across production, operations, quality, engineering and training
Assist with process mapping, data collection, problem solving and action tracking
Help identify opportunities to reduce manual administration, improve information flow and standardise ways of working
Support the development of simple digital tools, forms, trackers, reports and dashboards
Assist with the rollout of factory improvement projects, ensuring users are trained and supported
Operational Training:
Assist in operational training sessions for new starters, providing guidance and support as needed to facilitate smooth onboarding processes
IT Asset Management:
Maintain an accurate inventory of all IT assets, including hardware, software licenses, and peripherals
Track the procurement, deployment, and retirement of IT assets according to established procedures and budgetary constraints
Conduct periodic audits to verify the physical location and condition of IT assets, reconciling discrepancies as necessary
Support the development and testing of simple automation, reporting and data exchange improvements between existing factory systems
Professional development is encouraged to support career growth and progression
Qualifications/ Skills/ Experience:
Essential:
Demonstrated proficiency in basic IT tasks including hardware and software troubleshooting, and system maintenance. Ideally 1 year experience in IT environment
Strong organisational skills with the ability to prioritise tasks, manage time effectively, and handle multiple responsibilities simultaneously
Show initiative and self-motivation
Demonstrate a strong aptitude for problem-solving
Excellent verbal and written communication skills, with the ability to effectively convey technical information and collaborate with cross-functional teams
Proven ability to identify, analyse, and resolve IT-related issues in a timely and efficient manner, minimising disruption to operations
Desirable:
Experience in a manufacturing, food production or regulated environment
Familiarity with continuous improvement tools such as 5S, Lean, root cause analysis, standard work or process mapping
Experience with SharePoint, Power Apps, Power BI, Excel reporting or similar digital tools
Experience creating training materials, SOP’s videos or presentations
Knowledge of IT asset management, inventory control or software licence tracking
Understanding of basic IT security practices
Experience supporting system rollouts, user training or change management
Recognition of Prior Learning (RPL) may be considered, based on relevant experience, training, or voluntary work
Pay: €35,500.00 per year
Benefits:
Bike to work scheme
Employee assistance program
On-site parking
Application question(s):
Do you have experience providing first-line IT support to end users?
What Microsoft applications and systems have you used regularly?
Have you been involved in any process improvement or continuous improvement projects?
Are you comfortable providing hands-on support on a factory floor, including troubleshooting PCs, printers, scanners, tablets, and user issues?
Work Location: In person
Questions about this role
How do I apply to this IT & Continuous Improvement Assistant role at Irish Dog Foods Ltd?
Click "Apply with AI Applyd" above. We auto-fill the application from your resume and answer screening questions in seconds. No copy and paste, no juggling tabs.
What's the typical salary for Manufacturing in your country?
Compensation varies by seniority, employer size, and location. When this listing publishes a salary band you'll see it in the badge row above the description.
How fast does AI Applyd auto-apply?
Most applications complete in under 90 seconds. You can track the status in your dashboard and watch the screenshot proof land the moment the application submits.
What ATS does Irish Dog Foods Ltd use?
AI Applyd supports Greenhouse, Lever, Ashby, Workday, iCIMS, SmartRecruiters, LinkedIn Easy Apply, and most other ATS platforms. If we can submit through the platform, we do.
Want AI Applyd to auto-apply to roles like this?
We tailor your resume per posting, fill the forms, and track replies for you.