Assistant Bistro Manager

The Rochestown Park Hotel, Cork, is currently seeking an ambitious, dynamic & self motivated Assistant Bistro Manager for its Sutton's Bar & Bistro Operation

This is an excellent opportunity for an ideal candidate to assist with the management of the Bistro Operations - to help drive change, implement standards, exceed customer expectations and develop a culture of service with the concept of the personal touch at its core.

Job Overview The Assistant Bistro Manager will form part of the F&B Bar Management structure and will be responsible for assisting with the short & long term planning and management of the Bistro Operation to achieve customer satisfaction and quality service, whilst meeting / exceeding financial goals.

Key Responsibilities:

To development and promote plans to increase Sales - ensuring high standard of quality & service are achieved.

To continually plan ahead and implement plans & ideas for off peak times, seasonal activities and family gatherings and occasions.

To help manage and develop a team of Bistro Food & Beverage professionals

Oversee and assist with monitoring & controling all aspects the Bistro Booking System

Have a visible presence within the Bistro to ensure that all customer needs are consistently met.

Resolve guest complaints in a friendly and efficient manner, ensuring guest satisfaction at all times, while maintaining the departmental and Hotel reputation. Record all feedback and strategise with departmental training plan.

To assist with the management and organisation of all training for the Bistro team.

Ensuring the team conform to a consistent high standard of personal hygiene and personal presentation at all times.

Work in line with he F&B Operations Manager in terms of l Health & Safety, HACCP and any other statutory requirements that need to be adhered to.

Follow best practice in managing costs within the hotel while always being conscious of our corporate and social responsibility.

Supervisor development, performance reviews, progression planning

Employee Engagement

Support the HR Manager & F&B Operations Manager with Recruitment, Selection, Retention

Specific Job Responsibilities

Team development, performance reviews, progression planning in conjunction with the Bistro Manager, F&B Operations Manager & HR Manager

All aspects of Cocktails (menu compilation, training, delivery of menu in Suttons Bistro

Support all aspects of Food Service in Suttons Bistro, Private Dining and Room Service.

Developing and managing promotions and staff incentives for up-selling ( e.g. wine, desserts, liqueurs, cocktails) in Suttons Bistro

Essential Skills & Attributes

Management Skills

Ability to plan and organise

Attention to detail

Knowledge of POS (Micros)

Strong Communication Skills

Passion for Customer Service

Flexible and Adaptable

Desirable Qualifications / Experience

Min 2/3 yrs Previous Experience in a Bistro / Restaurant Management role in the Hotel industry.

Hospitality / Travel/ Tourism Management Qualification.

Office Administration & Computer Skills

Micros Proficient

Forward CV & Cover Letter

Job Type: Permanent

Pay: €35,500.00-€36,000.00 per year

Benefits:

Company events

Employee discount

Gym membership

On-site gym

On-site parking

Application question(s):

Are you currently in Ireland & available for an on site interview?

Experience:

Restaurant Management: 3 years (required)

Language:

Fluent English (required)

Work authorisation:

Ireland (required)

Work Location: In person