General Manager
About the role
Job Title: General Manager – Pre-Opening
Property: 35-Room Boutique Hotel
Location: Near Pawna Lake, Lonavala
Type: Full-time, On-site
About Us
We are launching a new 35-key boutique hotel near Pawna Lake, Lonavala. The property features a banquet space, an all-day dining restaurant, and a specialty café, positioned as a premium leisure getaway for Mumbai-Pune weekend travelers. We aim to create a design-forward, service-driven destination that blends lake views with curated F&B experiences.
Role Summary
We are seeking an experienced, hands-on General Manager to lead the hotel from pre-opening through stabilization. You will own P&L, set service culture, build the core team, and drive revenue across rooms, banquet, and F&B outlets. This is a critical leadership role requiring deep operational expertise and a strong local network.
Key Responsibilities
Pre-Opening: 0-6 months
1. Project & Licensing: Coordinate with owners, architects, and consultants to track project timelines. Drive licenses, compliance, and brand SOP implementation.
2. Team Building: Recruit, hire, and train all HODs and key staff across front office, housekeeping, F&B, kitchen, sales, and engineering.
3. Systems Setup: Select and implement PMS, POS, accounting, and inventory systems. Establish SOPs, brand standards, and service flow for all outlets.
4. Sales & Marketing: Develop pre-opening sales plan. Build relationships with travel agents, wedding planners, corporates in Mumbai-Pune region. Oversee website, OTAs, and digital launch.
Post-Opening: Ongoing
1. Operations: Oversee daily operations of 35 rooms, banquet, restaurant, and café. Ensure exceptional guest experience and consistent quality.
2. P&L Management: Full responsibility for topline and bottom-line. Manage budgets, costs, pricing, and yield for rooms + F&B.
3. Revenue & Marketing: Drive occupancy, ARR, banquet sales, and café footfalls. Build local partnerships and repeat clientele from Mumbai, Pune, Thane, Navi Mumbai.
4. Team Leadership: Lead 40-50 team members. Create a strong service culture, reduce attrition, and develop HODs.
5. Owner Reporting: MIS, variance analysis, and monthly reviews with promoters.
Requirements
1. Experience: Minimum 7 years as General Manager with independent P&L responsibility.
2. Pre-Opening: Must have handled at least 1 full pre-opening for a 30+ room hotel/resort.
3. Background: Strong exposure to leisure resorts, boutique hotels, or banquet-driven properties. F&B expertise is a major plus.
4. Location: Must be willing to relocate to Lonavala or be based in Lonavala, Pune, Mumbai, Thane, or Navi Mumbai with ability to travel daily during pre-opening.
5. Skills: Excellent leadership, financial acumen, sales mindset, and hands-on problem solving. Strong network with Mumbai-Pune travel trade preferred.
6. Education: Hotel Management degree preferred.
What We Offer
1. Competitive salary + performance incentives + accommodation
2. Opportunity to shape a new property from scratch and create your legacy
Call. 9819453152
#gourmetguys
#gourmetguysrestaurantconsultant
Job Type: Full-time
Pay: ₹60,000.00 - ₹80,000.00 per month
Benefits:
Cell phone reimbursement
Food provided
Work Location: In person
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