Operations & Business Manager

The Operations & Business Manager serves as the central leadership point between the founders, internal teams, clients, artists, sponsors, and external partners. This individual will oversee the complete functioning of all three Ezone Entertainment verticals, ensuring smooth operations, business growth, execution quality, and team coordination

Operations Management

Oversee day-to-day operations across Ezone Live, Ezone Campus, and Ezone Studio

Ensure smooth coordination between all departments and verticals

Monitor timelines, deliverables, and execution quality for all projects

Maintain operational efficiency and reporting systems

Identify operational bottlenecks and resolve proactively

Team Management

Manage internal teams and department coordinators

Conduct daily team briefings, assign responsibilities, and review performance

Build accountability culture and enforce workflow discipline

Handle hiring coordination, onboarding, and team capacity planning

Support team motivation and professional development

Business Development

Identify new business opportunities, partnerships, and revenue streams

Build relationships with brands, sponsors, venues, colleges, and clients

Generate and convert leads for all three verticals

Support founders in expansion strategies across Kerala and nationally

Sponsorship & Brand Partnerships

Lead full-cycle sponsorship acquisition, identification to closure

Prepare proposals, pitch decks, and presentations for brand meetings

Manage sponsor relationships before, during, and after events

Ensure all sponsor deliverables are documented and executed

Track category exclusivity and contractual obligations

Event & Project Execution

Supervise event planning and production coordination end-to-end

Coordinate vendors, artists, production teams, and venue management

Maintain event quality standards and safety compliance

Handle emergency problem-solving and on-ground crisis management

Ticketing & Revenue Tracking

Monitor all ticketing platforms (Bookmyshow, Insider, Paytm, etc.) daily

Coordinate promotional campaigns with marketing to drive ticket sales

Prepare ticket sales reports and revenue summaries for directors

Analyze audience data to inform future event planning

Financial Coordination

Coordinate with accounts and finance team on budgets and approvals

Track project budgets, expenses, and variance against plans

Monitor payment collections from clients and sponsors

Ensure timely vendor settlements and reconciliation

Maintain overall financial discipline across all projects

Reporting & Strategy

Submit daily, weekly, and monthly reports to founders

Participate in strategic planning and expansion discussions

Suggest operational improvements, cost-saving measures, and growth ideas

REQUIRED SKILLS & COMPETENCIES

Technical Skills

Event production understanding (stage, sound, light, AV, crowd management)

Budget handling and financial literacy

Vendor and contract management

Ticketing platforms and revenue management tools

MS Office / Google Workspace (Sheets, Docs, Slides, Gmail)

CRM or project management tools (Notion, Asana, Trello, etc.)

Soft Skills

Leadership, team management, and people development

Strong verbal and written communication in English and Malayalam

Sponsorship pitching and business negotiation

Crisis management and composure under pressure

Multi-tasking, prioritization, and time management

High accountability, integrity, and professionalism

Pay: From ₹50,000.00 per month

Application Question(s):

Last Drawn Monthly Salary?

Experience:

Events management: 3 years (Required)

License/Certification:

Driving Licence (Required)

Willingness to travel:

50% (Required)

Work Location: In person