TSG Software Solutions Manager

Technical Solutions Group – Software Solutions Manager

NEC Aspire Technology is an innovative Professional Services and Software Development company with expertise in telecommunications, digital infrastructure, automation and AI-enabled solutions. Our customers include Mobile Network Operators, Digital Infrastructure Providers, Managed Service Providers and Technology Partners globally.

Aspire combines deep telecommunications expertise with innovative software solutions to help customers improve operational efficiency, automate processes and accelerate digital transformation.

The company has ambitious plans to its software and digital infrastructure business, including AI-driven solutions, automation platforms and strategic technology partnerships.

Role: Technical Solutions Group - Software Solutions Architect

As Software Solutions Manager, you will report to the Chief Commercial Officer and play a key role in driving Aspire's software-led growth strategy. You will work closely with Sales, CTO and Operations to translate customer challenges into innovative software solutions and business opportunities.

Your primary focus will be Aspire's software portfolio, including ATAP and Oracle Unified Assurance based solutions, but you’re expected to be wide.

Your responsibilities will include:

Define, develop and maintain commercial software and service offerings based on Aspire capabilities, including ATAP, Oracle Unified Assurance, AI, Automation and Digital Infrastructure solutions

Translate customer challenges and market requirements into scalable, market-ready offerings with clear value propositions and business outcomes

Support Sales teams in identifying, qualifying and developing software-led business opportunities

Engage with customers to understand business, operational and technical requirements and align Aspire solutions accordingly

Design end-to-end solutions to address customer needs and support Aspire's strategic objectives, working together with Sales, CTO and Operations

Conduct customer workshops, discovery sessions and technical presentations to position Aspire's solutions and services

Develop solution proposals, Statements of Work (SoW), business cases and ROI models to support opportunity development and deal closure

Drive and support RFP, RFQ and RFI responses, ensuring technical compliance and differentiation of Aspire's offerings

Identify opportunities to convert bespoke customer engagements into repeatable solutions, managed services and recurring revenue offerings

Work closely with Sales, CTO and Operations to evolve Aspire's software portfolio and solutions roadmap

Collaborate with Oracle and other strategic technology partners to develop joint solutions and support go-to-market initiatives

Monitor market trends, customer feedback and competitive developments to identify new growth opportunities and innovative software, AI and automation solutions

Required Experience and competence

Candidates should have a strong background in software solutions, telecommunications, cloud technologies, automation, observability or digital infrastructure. They should be comfortable operating at the intersection of technology, business development and customer engagement, with the ability to transform technical capabilities into commercially successful solutions.

The following qualifications and experience are desirable:

At least 5 years of experience in software solutions, telecommunications, cloud, automation, observability or related technology domains

At least 5 years of experience in a customer-facing role such as Solution Architect, Pre-Sales Engineer, Technical Consultant, Project Manager or Business Development Manager

Proven experience designing and positioning complex software solutions for enterprise customers

Experience translating customer requirements into solution architectures, Statements of Work, proposals and business cases

Experience developing or packaging commercial offerings and bringing new solutions to market

Experience supporting sales teams throughout the opportunity lifecycle, including customer presentations, workshops, RFPs and negotiations

Knowledge of telecommunications networks, digital infrastructure and operational support systems is highly desirable

Experience with network automation, assurance, observability, analytics or AI-driven solutions is an advantage

Experience with Oracle Unified Assurance or comparable software ecosystems is an advantage

Strong commercial awareness with the ability to balance customer value, technical feasibility and business objectives

Excellent communication, presentation and stakeholder management skills

Demonstrated ability to work across multiple disciplines, including Sales, Product Management, Engineering, Delivery and Strategic Partners

Ability to identify market opportunities and translate emerging technology trends into customer-focused solutions and commercial offerings

Flexible and adaptable to evolving business priorities and customer requirements

Willingness to travel internationally as required

Required personal profile

Attributes of the Technical Solutions Group – Software Solutions Manager include:

Solutions Skills:

Strong end-to-end technical knowledge in mobile Networks, knowledge of fixed networks is a plus

Proven track record working in mobile Networks Operator projects

Strong understanding of Network Operator organisations

Deep knowledge of Aspire solutions and related partnerships

Ability to clearly explain ongoing and completed Aspire projects, associated outcomes and value delivered

Ability to draft Statements of Work for customer proposals and RFP responses

Ability to speak the same “Technical” language as target customers

Ability to develop bespoke or customized solutions for customers to address specific client needs

Ability to understand technology trends and translate them to new and improved technical solutions.

Business Skills:

Focus on customer value – the ‘why’ rather than the ‘what we do’

Ability to listen to customer issues and relate such issues to Aspire solutions

Ability to think beyond current Aspire solutions and capabilities to pursue new business opportunities

Good appreciation of operational delivery requirements associated with new solutions including synergies with existing solutions

Ability to gain customer confidence to turn vendor/customer relationship to partnership (consultative approach)

Customer Facing Skills:

Capable of creating and clearly delivering customer presentations

Taking ownership for driving opportunities technically

Developing and maintaining relationships with customers to manage expectations and to cultivate a relationship for value creation, thus driving further business

Managing and taking responsibility for communication/reporting to the stakeholders at every level - internally and externally

Willing to travel to customer meetings, sometimes at short notice

High social intelligence to; be able to identify the customer main drivers and key priorities, and go strategic or very deep based on the target audience

Benefits

Flexibility in terms of work location in Europe

Flexible working hours

A competitive salary with performance related bonus

Extensive technical and business mentoring

Opportunity to travel internationally

Opportunity to work in newly emerging technologies

Working with NEC Aspire Technology

At NEC Aspire Technology we believe that to build a great company, you must have great people and great people are at the heart of our company. We work with smart, motivated and innovative people who have a great attitude. You will love working on telecommunications technology, are passionate about delivering to our customers and really enjoy working with your Aspire colleagues.

We value people who are proactive at driving solutions and place customers and colleagues first. As part of the team, you can expect to:

Work with globally respected NEC and Aspire engineers who are experts in their field to create and deliver innovative and pragmatic solutions for our customers

Drive the operations and performance of our customers’ network

Get the opportunity to work on-site with our customers as you drive the operations and performance of their networks

Get the opportunity to work across leading and emerging telecoms technologies and domains

Develop your technical leadership capabilities and provide technical expertise to your work colleagues and our customers

Have ownership, responsibility and accountability for your work

Participate in international operator network deployments and maintenance/support programmes

Progress your career rapidly as you will receive first class training and mentoring

Work in an environment where knowledge sharing is a fundamental part of the company culture and where engineers strive to help each other out at all time

By applying to this position with NEC Aspire Technology, you consent to your data being stored and processed in line with our privacy notice for job applicants. You can read this notice in full at http://aspiretechnology.com/careers/.