Program Manager
Skills
About the role
Job Title: Program Manager
Location: Toronto, ON (3x onsite a week)
Employment Type: Contract
Pay Rate: CAD$50 - $55/HR INC
Job Description
The Program Manager, Design Operations serves as the operational backbone of the client Design organization, driving strategic alignment across executive leadership and ensuring seamless execution of programs, projects, and initiatives across the full design portfolio.
Key Responsibilities
Executive PMO & Leadership Support
Partner directly with executive leadership to manage PMO governance, reporting cadences, and strategic program tracking
Develop and maintain executive facing dashboards, status reports, and portfolio visibility tools
Facilitate leadership forums, steering committees, and decision making processes
Design Leadership Program Support
Translate leadership priorities into actionable roadmaps and track progress against milestones
Lead Operations
Own and continuously improve operational processes that support the Design organization's day to day and long term efficiency
Identify operational gaps and implement scalable solutions across people, process, and tooling
Project Intake & Prioritization
Lead the design team's project intake process, developing and managing brief frameworks that ensure projects are scoped, prioritized, and resourced effectively
Serve as the intake point of contact for cross functional stakeholders submitting work to the Design team
General PMO Design Organization
Maintain program and project management standards across the entire Design team
Drive consistency in planning, risk management, dependencies tracking, and delivery reporting
Skills & Qualifications
5-8+ years of program or project management experience, preferably within a design, creative, or product organization
Proven experience supporting C suite or senior design leadership
Strong command of PMO frameworks, intake processes, and operational workflows
Exceptional communication and stakeholder management skills
Proficiency in project management tools (Jira, Asana, Smartsheet, or similar)
PMP, Agile, or equivalent certification a plus
Disclaimer: AI tools may assist in the recruitment process; however, all hiring decisions are made by the recruitment team based on a comprehensive evaluation of candidates.
Compensation
This Project / Program Manager role pays $104k-$114k/yr. Within typical range for project / program manager roles in Canada.
Questions about this role
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