Project Coordinator

Critical Mass is looking for a motivated and detail-oriented Project Coordinator to come and join the team. This is an ideal role for someone early in their project management career who is eager to learn, highly organised, and a strong communicator.

You Will

Support the planning and delivery of projects, including scheduling, meeting coordination, and documentation

Take clear meeting notes and share updates with internal teams and clients

Assist in managing small-scale projects, with guidance from senior team members

Help track project budgets, timelines, and overall progress

Maintain project documentation and ensure information is easy to access and understand

Communicate regularly with stakeholders through status reports, emails, and meetings

Escalate risks or issues proactively to ensure smooth project delivery

Support client onboarding and project intake processes

Contribute to project management processes alongside senior team members

Gradually take ownership of smaller projects from start to finish

Support budget tracking and reporting

Participate in project reviews and continuous improvement initiatives

Learn how to scope projects, plan resources, and deliver against client goals

You Have

Strong verbal and written communication skills

A positive, proactive attitude with a willingness to learn

Good organisational skills and attention to detail

Basic understanding of project management principles

Familiarity with collaboration tools such as Jira, Confluence, Teams, or similar

Proficiency in Microsoft Office (Excel, Word, PowerPoint)

What We Offer

Global maternity and parental leave

Competitive benefits packages

Vacation, compassionate leave, wellness days, and flex days

Diversity and Inclusion Board with 12 affinity groups

Internal learning and development programs

Enterprise-wide employee discounts

Nice To Have

Exposure to project management or resource planning tools (e.g. Smartsheet)

Interest in digital, media, or technology-driven projects

Our new hires & employees are the future of our organisation, and we want to set you up for long-term success. In an effort to do so, we expect our team to work from an office a minimum of 3 days a week.

We continually review ranges to address skills, experience and markets. Base salaries are determined during our interview process, by assessing a number of factors that include, but aren’t limited to, a candidate’s experience and skills relative to the scope and responsibilities of the position. For current CM employees, tenure will also be a consideration.

Salary Range

$60,000—$65,000 CAD

Critical Mass uses artificial intelligence in our recruitment process to enhance job postings, filter keywords during the review of prospective candidates, and, in some cases, transcribe interviews with our recruiters. Human review remains central to the process, and all hiring decisions are ultimately made by our team.

The Critical Mass Talent Acquisition team will only communicate from email addresses that use the URLs criticalmass.com, omc.com and us.greenhouse-mail.io. We will not use apps such as Facebook Messenger, WhatsApp, or Google Hangouts for communicating with you. We will never ask you to send us money, technology, or anything else to work for our company. If you believe you are the victim of a scam, please review your local government consumer protections guidance and reach out to them directly.

If U.S. based: https://www.consumer.ftc.gov/articles/job-scams#avoid

If Canada based: https://www.canada.ca/en/services/finance/consumer-affairs.html

If U.K. based: https://www.gov.uk/consumer-protection-rights

If Costa Rica based: https://www.consumo.go.cr/educacion_consumidor/consejos_practicos.aspx