Senior Marketing Manager

This is an in-house employed role. We are not accepting applications or solicitation from contractors or freelancers.

About Mango Media Co

Mango Media Co is a Melbourne-based content marketing agency. We work with residential and commercial construction businesses, producing photography, videography, and organic social media that helps builders and tradespeople win better work.

We're a small, in-house team. Everyone here does real work. We don't have layers of management or long approval chains. We have a tight crew that cares about quality and genuinely wants to see our clients grow.

The Role

Part-time — 3 days per week, 9am to 2pm (flexible) Office-based.

This is a senior, client-facing role. You'll own the client relationship, guide strategy, and help our clients understand what's actually happening with their marketing.

Most of our clients are builders and tradespeople. They're experts in their trade but new to marketing. They're trusting us to lead them. Your job is to make that easy: break down what we're doing and why, walk them through the process, set realistic expectations, and adapt the strategy when things change. You're the person they feel confident calling.

This isn't a role where you wait for direction. You'll need to take ownership, think ahead, and bring ideas to the table.

What You'll Be Doing

Client Management

Own day-to-day client relationships

Run monthly reporting conversations: presenting analytics, interpreting results, and recommending next steps

Help clients understand their performance in plain language

Develop marketing strategies aligned to each client's business goals

Support clients through brand development and positioning

Strategy and Analytics

Analyse performance data across social platforms and use it to drive decisions

Identify trends, gaps, and opportunities across client accounts

Guide content strategy based on what the data is telling you

Stay across social media trends relevant to construction and trades

Content and Social Media

Oversee content calendars and social media planning across client accounts

Write and review captions as part of the regular workflow

Brief and guide the internal creative team on content direction

Help the team execute content strategies that are on-brand and on-brief for each client

What We're Looking For

Look, caption writing is part of this role. We're not going to pretend it's the most glamorous part of the job. But if you're a strong copywriter who enjoys the full end-to-end of running social media, you'll feel right at home here. We need an all-rounder who takes charge across the whole scope, not someone looking to hand off the parts they don't enjoy.

Beyond that:

Solid experience in social media or content marketing, agency background preferred

Strong client management skills, you're confident, communicative, and people trust you

Good with analytics and comfortable making decisions based on data

Able to work with clients who are new to marketing, patient and clear without being condescending

A self-starter who takes ownership and doesn't need to be managed

Experience briefing or working alongside creative teams is a plus

Construction or trades industry knowledge is a bonus, we'll fill in the gaps

Why This Role

Real ownership over client relationships and marketing strategy

A team that takes the work seriously without taking itself too seriously

Flexible hours and a relaxed office in Mornington

Room to grow as the business grows

A niche industry where clients are genuinely invested in getting it right

Pay: $42.50 – $55.00 per hour

Benefits:

Maternity leave

Parental leave

Work Location: In person